End Date
Monday 13 January 2025
Salary Range
£38,295 - £42,550
Flexible Working Options
Job Share, Unable to Offer Agile Options
Job Description Summary
Our team is looking for a Property Manager where you’ll support the Head Of Region with the responsibility for both our customers (tenants) and the company’s property as an asset. Your responsibilities will include accepting homes into the portfolio, building customer propositions, finding tenants, ongoing maintenance, rent and arrears collections, providing high-quality customer service, and maximizing income versus occupancy. As a Property Manager, you’ll be highly organized and will enjoy a varied role, where no two days are the same.
Job Description
JOB TITLE: Property Manager
LOCATION(S): Sheffield / Chesterfield / Derby
HOURS: Full Time
WORKING PATTERN: This role will involve spending five days per week in either one of our offices in Sheffield or one of our sites in Chesterfield or Derby.
About this opportunity
Lloyds Living is an exciting, new standalone company, with a new brand, as part of Lloyds Banking Group, which will focus solely on the private rental market. The intention is to work with leading house builders and other participants through strategic partnerships to identify sites and support the building of additional housing, with Lloyds Living buying the rental element of these new developments. The properties will provide modern, good quality homes to meet the demands of a growing rental market.
The general property and letting management will be conducted by appropriate third parties, with our team being responsible for the oversight and development of these relationships – ensuring our agents provide the services we require. We are keen to hear from colleagues who have supplier management experience too.
It will be critical for you to visit our properties and be very visible to our managing agents.
Key responsibilities:
* Contribute to the development of customer propositions and experiences that make renting through Citra a fantastic experience.
* Oversee the property portfolio, ensuring excellent repairs and defects management by processing repair requests, raising work orders, and authorizing invoices.
* Manage the performance of our agents.
* Manage the area hosts on site.
* Arrange and conduct property inspections with customers.
* Process property applications, conduct check-ins and check-outs, and handle deposits and customer queries.
* Address customer complaints in line with policies and procedures.
* Manage risk by ensuring compliance with company governance.
What you’ll need
* Extensive property management experience within BTR/PRS.
* Experience managing a team and being a team player.
* Ability to assist with the oversight of our managing agents' activities.
* Strong organizational skills with the ability to prioritize tasks effectively.
* Excellent communication skills, both written and verbal.
* Hands-on attitude to help build and develop our offering.
* Attention to detail and accuracy in documentation.
* Motivation and the ability to adhere to deadlines while staying calm under pressure.
About working for us
We focus on inclusivity, building an organization that reflects modern society and celebrates diversity. We’re committed to creating a consciously inclusive workplace where our colleagues can thrive and perform at their best.
We also offer a wide-ranging benefits package, which includes:
* A generous pension contribution of up to 15%
* An annual performance-related bonus
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 28 days’ holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch.
We’d love to hear from you!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. You'll have a key role in shaping the financial services of the future.
We're focused on creating a values-led culture and are committed to building a diverse workforce.
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