Key Responsibilities:
- Provide expert advice and solutions on housing options, ensuring a customer-centred approach with sensitivity to equality and diversity.
- Manage a caseload of homelessness applications, applying up-to-date case law to make robust, legally compliant decisions.
- Coordinate temporary accommodation placements in line with legislation and best practices.
- Cultivate relationships with private sector landlords to expand housing options and prevent homelessness.
- Prepare accurate case files and reports, ensuring transparency, quality, and adherence to financial regulations.
- Collaborate with internal and external partners, including Council departments and local agencies, to support clients effectively.
Essential Requirements:
- Experience in homelessness or housing options, with in-depth knowledge of housing legislation and case management.
- Strong analytical and decision-making skills, with the ability to work in a high-paced environment.
- Excellent communication skills and the ability to work constructively in a team setting.
This role is ideal for a resilient, independent professional who can build strong relationships, manage complex cases, and is committed to improving homelessness services. If you are ready to make a real difference in the lives of our community members, we encourage you to apply.