Job Title – Junior Product Executive – Luxury Travel
Job Location – London
Salary – £20k
Our client is a globally recognised Asia and beyond, travel and tour specialist. With over 24 years in the industry, their vision is to Be Extraordinary by delivering incredible experiences and turning their valued customers into raving fans and our employees into brand ambassadors.
The “Cruise Extensions” sit within the product department. The team is responsible for providing cruise agents with land extensions to all key destinations.
You will be responsible for managing the product from its creation and quoting phase through to its operation and delivery.
Bonuses & Benefits
* Company annual bonus scheme
* 20 days’ holiday entitlement with an additional day for each completed year plus your birthday
* Gym incentive scheme after completion of probation
Key responsibilities
* Designing itineraries for the cruise extension department
* Responsible for monitoring and management of upcoming tour departures
* Loading and checking departure data with great accuracy.
* Researching innovative ideas for new excursions
* Communicating with internal and external partners
* Assist in any post sales operational queries, and in the resolution of any complaints, pre, during or post tour
* Creating invoices for the cruise business
* Assisting in the development and growth of the cruise business, from both a product perspective and a commercial one.
Key Skills/Experience Needed:
* Motivated and proactive individual with a strong team ethic.
* Competency in Microsoft Word, Excel and Outlook.
* Extremely keen eye for detail, excellent time-management and organisational skills that will enable efficient multi-tasking and prioritization.
* Ability to manage workload under a lot of pressure, prioritize, follow-up and ensure all tasks are performed on time.
* Proven writing skills, including ability to accurately proof and develop customer literature.
* Excellent communication and interpersonal skills.
* Confident speaking with partners both on the phone and face to face.
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