About You Are you driven by success and passionate about property? Do you thrive in a fast-paced environment where every day brings a new challenge? We are looking for a Rental Consultant with hands-on experience in the lettings industry, ideally with a background as a Lettings Negotiator. You will have a comprehensive understanding of the full rental process, from lead generation to securing successful lettings. You will be proficient in MS Word, Excel, and CRM systems like Salesforce, ensuring smooth lead management, compliance tracking, and reporting. With a strong grasp of legal requirements, rental processes, and best practices, you ensure every tenancy is fully compliant and efficiently executed. Your passion for delivering exceptional customer service makes you a natural at building relationships and guiding tenants through a seamless rental journey while consistently achieving targets. A true sales pipeline pro, you know how to progress reservations to successful completion, maintaining momentum and accuracy to maximise occupancy and rental success. We will give you: Financial: Competitive salary discretionary annual bonus scheme Company pension scheme Life Assurance Professional Subscriptions paid for Lifestyle/Health & Wellbeing: 24 days holiday (rising to 28) plus Bank Holidays 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation) Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher Colleagues Benefit Booklet with a range of store offers discounts and promotions Family Friendly Policies Excellent development opportunities What You Will Do: As a Rental Consultant, you will be at the heart of our mission to deliver exceptional service and achieve outstanding sales results. Your role is pivotal in delivering rental targets by the progression of enquiries through to successful letting of properties. Coordinate and manage property viewings, ensuring a smooth and efficient rental process. Maintain accurate lead records and produce insightful reports to drive success. Ensure full compliance with legal rental requirements and documentation. Build strong working relationships with stakeholders, including sales teams and property owners. Continuously develop your skills with ongoing training and industry qualifications. Your Attributes You will bring: Strong administrative skills and attention to detail. Confidence with Microsoft applications, especially Excel, and the ability to learn new systems. A proactive approach to managing priorities and delivering results. You will have: The ability to learn policies and procedures quickly and efficiently. Excellent ability to collaborate effectively within a team and contributing to shared goals. Strong time management skills, be resilient, flexible, ability to multi-tasking, tenacious and agile.