Job summary We are excited to recruit in to some administration opportunities within Women's Services to support our Clinic and Wards areas. We invite enthusiastic, self motivated individuals with a positive attitude and excellent computer literacy skills to apply to join the Administration Team to support with all elements of pathway administration - registering patients on to the system, making appointments, taking calls and supporting with reception and Ward duties are all part of a typical days' work - along with other tasks allocated on a roster basis. Interview Date: 19 & 20 November 2024 Part Time various hours available You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy. Main duties of the job We welcome those who enjoy to work within a team, though are able to manage their own workload - a 4-week training plan provided with time to shadow duties being performed and demonstrate your learning. The Maternity Wards operate from 0730-1830, Monday to Sunday. Shifts are allocated with 12 weeks notice within this time frame, with consistent shifts when possible. About us Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion. We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally. We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare. Please see attached information on what Staff Benefits we have to offer at our Trust. We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups. Date posted 21 October 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pro rata Contract Permanent Working pattern Part-time Reference number 317-2024-42-32-DR Job locations Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Job description Job responsibilities You can expect to get involved in: Maintaining an efficient and reliable 24 hour admissions service for women attending the Maternity Unit A welcoming meet and greet to patients and families attending the Maternity Assessment Unit for urgent out-patient and day case care Prepare, deliver and upload timely patient information to our electronic and paper based records Ensure efficient processing and transfer of patients within our electronic bed board system Deal with telephone enquires politely and promptly Supporting others by demonstrating duties and a flexible attitude to supporting within the department Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Job description Job responsibilities You can expect to get involved in: Maintaining an efficient and reliable 24 hour admissions service for women attending the Maternity Unit A welcoming meet and greet to patients and families attending the Maternity Assessment Unit for urgent out-patient and day case care Prepare, deliver and upload timely patient information to our electronic and paper based records Ensure efficient processing and transfer of patients within our electronic bed board system Deal with telephone enquires politely and promptly Supporting others by demonstrating duties and a flexible attitude to supporting within the department Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Person Specification Qualifications Essential GCSE stand of education or equivalent qualification / experience Skills Essential Excellent communication skills Organisational skills Desirable Data input/keyboard skills ECDL Experience Essential Experience of reception and administrative duties. Desirable Medical records PAS Knowledge Essential Knowledge of receptionist's role and clerical procedures. Awareness of confidentiality. Desirable NHS environment Person Specification Qualifications Essential GCSE stand of education or equivalent qualification / experience Skills Essential Excellent communication skills Organisational skills Desirable Data input/keyboard skills ECDL Experience Essential Experience of reception and administrative duties. Desirable Medical records PAS Knowledge Essential Knowledge of receptionist's role and clerical procedures. Awareness of confidentiality. Desirable NHS environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab)