Branch Manager - Job Description.Salary: Up to £28k (D.O.E) As Branch Manager, you will oversee the day-to-day operations of the branch, ensuring that company standards are maintained and exceeded. Your role is to manage the team, deliver exceptional customer service, and maintain a welcoming branch environment that enhances the customer experience. You will also drive profitability through effective management and cost control. Key Responsibilities Achieve Branch Targets: Meet and exceed branch performance goals. Marketing & Promotions: Coordinate local marketing and promotions with team support. Profit & Cost Management: Manage branch profitability and control costs. Customer Care: Ensure high levels of customer service at all times. Standards & Presentation: Maintain a high standard of branch appearance and displays. Administration: Oversee banking, petty cash, and client balance payments. Social Media: Manage social media content in line with guidelines. Staffing: Ensure appropriate staffing and coordinate staff leave. Personnel Responsibilities Team Leadership: Liaise with your line manager regularly and communicate relevant updates to the team. Staff Management: Organise, supervise, and allocate work according to company standards. Performance Management: Address performance, conduct, and presentation issues promptly, seeking senior management support when necessary. Meetings & Communication: Hold team meetings and maintain effective communication with feedback. Motivation & Productivity: Monitor team performance to ensure maximum productivity and motivation. Attendance & Timekeeping: Ensure compliance with attendance and timekeeping policies. Team Development: Promote teamwork, mentor staff, and provide training where needed. Professional Development: Attend training and development courses as required. Compliance: Ensure adherence to all company policies, operating standards, and procedures. Additional Duties: Undertake any reasonable tasks to support branch success. Please note: You must have previous travel management for this position. This role requires a motivated and enthusiastic individual who is dedicated to delivering outstanding customer service while leading a productive and dynamic team. Your contribution will be key to the continued success of the branch.