Role: Chargeback Sol Architect
Location: Northampton, UK, (Hybrid)
Job Description:
Chargeback SME/Architect role demands deep knowledge of chargeback regulations, dispute resolution, and fraud prevention, coupled with strong analytical, technical, and communication skills. The role involves designing scalable and secure chargeback handling solutions, ensuring regulatory compliance and business efficiency.
Key Responsibilities:
• Chargeback Expertise: Mastery of dispute codes, processes across Visa, Mastercard, and other networks.
• Analytics & Strategy: Analyze chargeback trends and develop risk mitigation strategies.
• Solution Design: Build and automate systems for chargeback workflows, data analysis, and risk assessment.
• Technical Delivery: Leverage Java, databases, and AWS to develop robust platforms.
• Compliance Focus: Ensure solutions meet regulatory, security, and governance standards.
• Stakeholder Collaboration: Work closely with business, technical teams, and vendors to deliver solutions.
• Problem Solving: Identify root causes of disputes and implement effective resolutions.
• Performance Optimization: Monitor and enhance system efficiency, scalability, and cost-effectiveness.
Skills & Experience:
• Proficiency in programming, databases, and cloud platforms (especially AWS).
• In-depth payments and banking knowledge, particularly chargebacks.
• Solid project management, collaboration, and analytical capabilities.