Job Title: Production & Customer Account Coordinator
Location: Company Location
Salary: 26,000 - 28,000 per annum (negotiable DOE)
Job Type: Permanent
About the Role:
We are looking for a highly organised and detail-oriented Production & Customer Account Coordinator to join our team at Company Name, a leading company in the packaging industry. This is a fantastic opportunity for someone with experience in packaging or manufacturing who thrives in a fast-paced environment and enjoys working closely with customers and internal teams.
Key Responsibilities:
* Manage and monitor production schedules, ensuring deadlines are met efficiently.
* Liaise closely with the Transport Manager to ensure smooth delivery operations.
* Provide regular updates to customers, ensuring excellent service and communication.
* Process customer orders accurately and efficiently.
* Work collaboratively within the business, understanding its synergies as part of a group.
* Utilise Excel to track and manage data effectively.
* Ensure accuracy and maintain a high level of attention to detail in all tasks.
* Work efficiently under pressure in a fast-paced production environment.
* Develop product knowledge to assist with customer queries and support internal teams.
* Manage multiple projects simultaneously, demonstrating strong project management skills.
* Act as an Account Manager, handling customer relationships and ensuring satisfaction.
Key Skills & Experience:
* Experience in packaging or manufacturing is highly desirable.
* Strong customer service and communication skills.
* Ability to manage multiple tasks and deadlines effectively.
* Proficiency in Microsoft Excel and strong administrative skills.
* A proactive and solutions-focused approach to problem-solving.
* Ability to work independently and as part of a team.
Benefits:
* Competitive salary, negotiable based on experience.
* Opportunity to work within a growing and dynamic business.
* Career development and training opportunities.
* Supportive team environment.
If you are a motivated and detail-oriented professional looking for a long-term career in the packaging industry, we would love to hear from you!
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