Job Description
We are excited to announce an exciting opportunity for a Learning and Engagement (L&E) Manager within the award-winning Rapport Learning and Development Team. This role is split between core Rapport learning strategy and delivery, and an innovative L&E consultancy project with one of our valued clients.
The ideal candidate will possess expertise in fostering a culture of learning, wellbeing, inclusion, and service excellence. You will inspire team members to take ownership of their performance, exceed customer expectations, and create a personal service experience.
Directly reporting to Rapport’s Head of L&D, you will divide your time equally between Rapport’s learning team and our consultancy client, helping deliver on their unique one team strategy for learning and engagement. When on client location, you will report to the Service Delivery Director (Soft Services).
You will join an energetic, driven, and fun team, and will work alongside the Digital Learning Manager, Events & Project Coordinator, Guest Experience Trainers, L&D Business Partners, and Senior L&D Manager.
The office base for this role will be Holborn, and the client office locations are across Central London, with hubs near St. Paul’s and Victoria. Additionally, you will have the opportunity to visit and work from some of the most amazing and innovative client offices in...