Customer Service Operative
Location: Cheam
Salary: £24,024 per year, salary does increase after probation.
Hours: Alternate shift work, 8am 5pm, 9am 6pm and 1 Saturday a month.
Job type: Full-time, permanent
Bridge Recruitment is helping one of our established clients recruit for an experienced Customer Service Operative to join their ever-expanding team. You will be based in their call centre.
Responsibilities of the Customer Service Operative:
Achieve exceptional standards of customer service and always deliver The Perfect Repair
Answer calls (from customers, engineers and clients) and facilitate appointments, in line with contract conditions
Plan engineers work
Carry out engineer diary management
Book service appointments
Approve engineers' timesheets
Department: Domestic Gas
Reporting to: Team Leader...