AV/UC Engineer | Leading Technology Services Provider
Exciting Opportunity in Unified Communications & AV Technology
A leading technology services provider is seeking a AV Collaboration Engineer to support and optimise Unified Communications (UC) technologies and collaboration environments. This role focuses on Cisco Collaboration Rooms and Audio-Visual (AV) systems, ensuring seamless performance, minimal downtime, and an outstanding user experience.
About the Role
The UC Collaboration Engineer will be responsible for managing and maintaining conference rooms, AV components, and UC technologies, including Cisco Webex and IP Phones. The role requires strong technical expertise in configuration, troubleshooting, and proactive maintenance to ensure efficient operation and user satisfaction.
Key responsibilities include:
1. Managing and maintaining Cisco Collaboration Rooms, AV technologies, and UC platforms
2. Configuring, troubleshooting, and optimising collaboration systems to enhance efficiency
3. Monitoring and proactively maintaining conference room health, minimising downtime
4. Providing technical support and training to users, improving adoption and confidence
5. Collaborating with clients and stakeholders to implement solutions aligned with organisational goals
About You
The ideal candidate will have strong experience in Cisco UC technologies and AV systems, with expertise in:
1. Cisco Collaboration Rooms – configuration, troubleshooting, and management
2. AV technologies – optimising displays, microphones, speakers, and control systems
3. UC platforms – Cisco Webex and other collaboration tools
4. User training & support – providing technical guidance to improve user adoption
5. Continuous improvement – enhancing operational workflows and system performance
Salary: Up to £70,000 Basic Per Annum
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: IT Services and IT Consulting
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