We'd love to hear from you if you have; • Knowledge and practical experience of IT systems e.g Microsoft Office and client relationship management systems. This is essential, as is the confidence to learn new systems. • Great organisational skills to deliver tasks on time, with good attention to detail and an understanding of why great customer service matters. • Good communication and team-working skills. • An understanding of the differences between staff and volunteers and enthusiastic about the benefits of volunteering and community engagement • A flexible approach and positive attitude towards change Volunteering & Community AssistantReporting to the Senior Volunteering and Community Officer (part time role), this is a ‘desk job’, but you'll get to work in some of the most beautiful settings at a very exciting time for our places, with great people The South Somerset portfolio has four main properties – Barrington Court, Lytes Cary Manor, Montacute House and Tintinhull Garden as well as a wider countryside estate. Our places are in fairly remote places, so you'll need your own transport to get to them. You’ll be working across the portfolio supporting colleagues across all our teams. We are a busy portfolio with over 288,000 visitors across our properties each year. This is a very exciting time for us as Barrington Court and Montacute House both have major restoration projects about to start. Our teams are committed and passionate about delivering excellence every day and ensuring our visitors have a memorable visit. With over 300 volunteers across all teams, we work together as one, supporting each other to achieve a great level of success. You'll work across departments to help deliver the Volunteering and Community plan and respond to agreed priorities, providing administrative, communications and event support. You’ll be working in collaboration with colleagues across all our discipline areas, such as programming, curation, gardens, estates and visitor experience. Helping to provide volunteers, volunteer managers, partners and communities with a quality and consistent experience. Supporting the team to develop an inclusive culture and embedding the ‘Welcome Everyone’ Value. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 10 November 2024 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 157511IRC157511MontacutePermanent p/t (16.5 hrs pw)Ends: Nov 10th 285 mi from BelfastWe're looking for a Volunteering & Community Assistant to join our team. You'll be confident learning how to use different IT systems and delivering work on time. You’ll have good communication skills and enjoy supporting people with admin tasks. Diversifying our audiences and workforce is really important to us and we value lived experience and character. If you’re excited about this role but don’t meet every requirement in the job description, we encourage you to apply anyway if you have other experience and skills which are transferable. You may be just the right candidate for this or other roles. Interviews: 25 November 2024. Invitations to interview will be sent week commencing 11th November. Montacute House, NULL, Montacute, TA15 6XPCompliance.Eligibility to Work in the UK11.64 per hour