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Salary and Hours: Extended Day Officers: £30,101.
Monday to Friday. Each week you will work a different shift pattern of either 07:00-15:00 or 11:00-19:00. A 12-hour shift pattern comprising 2 days and 2 nights, including: 2 day shifts (covering 0700-19:00 including an hour’s unpaid meal break), 2 night shifts covering 19:00-07:00 including an hour’s unpaid meal break, and 4 days off.
Flexible Working: Due to the nature of the roles, flexible or remote working isn’t possible. We’ll work with you to ensure you have a good work-life balance, taking into account any responsibilities outside of work as far as possible.
About Us: GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity, and partnerships to identify, analyse, and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber-attacks, and espionage. At GCHQ, you’ll do varied and fascinating work in a supportive and inclusive environment that emphasizes teamwork.
The Role: As one of our Security Officers, you’ll be the first point of contact for visitors and staff as they enter our buildings. Your role will revolve around preparing for and mitigating security risks to keep our building and people safe. You’ll oversee access to the building, conduct physical searches, patrol the grounds, and monitor CCTV. You’ll also ensure our security policies are adhered to and maintain accurate written logs of incidents.
You’ll greet people from all walks of life, including government officials and colleagues from our partner agencies, guiding them through any security processes they need to be aware of. You’ll be a friendly, reassuring presence, making a great first impression while remaining vigilant for anything unusual.
As you learn from your colleagues and develop your skills, you’ll have the opportunity to grow your career with opportunities to work with our partner agencies MI5 and MI6, as well as other security teams throughout GCHQ.
About You: We’re committed to ensuring all candidates, regardless of their backgrounds, identities, lived experiences, and perspectives, are given the support and training they need to thrive in this role. You don’t need previous experience in security to apply, just a willingness to learn.
Requirements:
1. Customer service experience (e.g., retail, hospitality)
2. Maths and English Language GCSEs at grade C/4 (or their equivalent) or above
3. Basic IT and Microsoft Office skills
4. The ability to commute for your assigned shift time
Motivated and proactive in anticipating problems, you’ll demonstrate situational awareness and be confident reacting to changing situations. You’ll be able to communicate clearly and enjoy working with others.
You don’t need a high level of fitness to apply, but there are physical aspects to the role including foot patrols internally and externally, which may take place on uneven ground, must be completed in all conditions, and can include accessing heavy doors and stairs/lifts.
Training and Development: When you join, you’ll be trained on everything you need to know to be an effective Security Officer at GCHQ, including Security Industry Authority (SIA) certifications and emergency first aid, along with a 1-2-week induction with the security team prior to starting your shift pattern.
Rewards and Benefits: You’ll receive a starting salary of either £30,101 or £35,246 including shift allowances, depending on the role, plus other benefits including:
1. 25 days’ annual leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days’ public and privilege holidays
2. Opportunities to be recognised through our employee performance scheme
3. Interest-free season ticket loan (travel and parking)
4. Cycle to work scheme
5. Facilities such as a gym, restaurant, and on-site coffee bars (at some locations)
6. Paid parental and adoption leave
At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. We welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce.
What to Expect: Our recruitment process is fair, transparent, and based on merit. Here’s a brief overview of each stage:
1. Eligibility sift – You’ll be asked a series of questions to determine your eligibility to apply.
2. Application Form and Situational Judgement Test – You’ll answer questions relating to this vacancy.
3. Application sift – looking at your motivation for the role, as well as your application form answers.
4. Virtual Interview – If you pass the sift, you’ll be offered a virtual interview.
Please note, you must successfully pass each stage to progress. Your application may take around 6-9 months to process including vetting.
Before You Apply: To work at GCHQ, you need to be a British citizen or hold dual British nationality. This role requires the highest security clearance, known as Developed Vetting (DV).
Please note we have a strict drugs policy. You cannot take any recreational drugs once you start your application.
The role is based in Manchester, so you’ll need to live within a commutable distance. Consider any financial implications before submitting an application, as we do not offer relocation costs.
Please be aware that we reserve the right to bring forward the closing date for this role once a certain number of applications have been received.
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