Company Description
We’re Together – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them.
We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities which make our customers' property ambitions a reality.
We’re looking for great people from all backgrounds and experiences who love working together and putting our customers at the heart of everything we do – and that starts with our brilliantly different team of people.
Job Description
As a Head of Corporate Operations, you will be responsible for leading, overseeing and managing the operational activities within the Corporate Credit & Risk team, across Lending, Portfolio Management and Recoveries.
You will set the operational strategy for the team; co-ordinating operational design and implementation, driving continuous improvement so that they are efficient and effective. Utilising new tools and technologies that are available to the wider Group and bringing them into the Corporate operation.
This role requires a strong understanding of lending within the corporate and development funding arena allied with strategic leadership, a risk management mindset and excellent problem-solving skills to drive operational performance and achieve the company's business goals.
As a Head of Corporate Operations, we are looking for someone to:
1. Collaborate with senior management within the team to design a vision for the Corporate customer end-to-end journey and align operational strategies and delivery accordingly
2. Lead initiatives to enhance productivity, efficiency, and quality across all departments; defining and monitoring appropriate SLA’s and drive performance
3. Ensure that operational capacity plans are appropriately designed and maintained; ensuring budgets are met and resources used efficiently
4. Improve and implement risk management strategies to mitigate operational risks; developing and maintain a robust Risk and Control Framework for the Operational Function
Qualifications
Essential
5. Significant experience in operations management, in a senior leadership role
6. Extensive experience within risk management
7. Proven track record of driving operational improvements and achieving business goals
8. Strong analytical and problem-solving skills
9. Excellent leadership, communication, and interpersonal skills
10. Ability to manage multiple projects and priorities in a fast-paced environment
Additional Information
Benefits working at Together
11. 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
12. Buy & sell holidays
13. Discretionary annual bonus
14. Matched pension contribution
15. Life assurance
16. Critical illness cover
17. Health cash plan
18. Private medical insurance
19. Free access to company holiday homes
20. Travel season ticket loans
21. Ride to work scheme
22. Free local gym access
23. Local bar / restaurant discounts
Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
We care that you have a great experience with us at Together, if you need us to make any reasonable adjustments to make your experience easier, please let us know and we’ll do all we can.
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.