LOCATION: Remote working with occasional travel to Bristol & Southampton and elsewhere in the UK. About The Role WHY THIS ROLE MATTERS: Avonline Network Services Limited are a leading specialist provider in telecom FTTP network design, build, installation, and maintenance.Our mission is to deliver what we promise and support our clients efforts in connecting their customers to networks which connect millions of people, communities, and businesses across the UK. Since our acquisition in 2019 by MGroup Services, Avonline has seen unprecedented year-on-year growth as we strengthen our client base and open new market opportunities.Building upon our relationships with the biggest communication providers in the UK, we are proud to be the partner of choice supporting their ambitions to connect millions of customers to ultra-fast connectivity. We need someone who is passionate about data and can help us build powerful insights to support informed decision making across our Connections business. JOB SUMMARY: The key purpose of the Senior BI Developer is to lead and manage analytics and provide tangible business insights that be easily translated into improvement actions which will turn the dial on operational and financial excellence across our business. Evidenced through data, the role holder will be responsible for supporting the Head of Business Intelligence to size and understand business opportunities which in turn will enable the operations SLT to drive improvements across our field operational teams, working together to tracking progress, whilst keeping the operational teams and senior management team up to speed. Working with the operations teams, an instrumental part of this role will be to facilitate the support of engineers and Managers to validate assumptions and cultivate ideas leading to building recommendations that can translated into immediate changes or establishing trials before wider roll out. Building and maintaining collaborative relationships with internal stakeholders, external partners and customers will also be a key requirement of this role. OVERVIEW OF RESPONSIBILITIES: Responsible for directly managing and improving the businesses analytic capabilities. Support the Head of Department and Senior management team in understanding opportunities to improvement performance across their contracts. Ability to effectively take a problem statement, understand the detail and produce effective recommendations of what is causing the problem and what we can do differently. Insight from you will need to be easy to understand, tangible and easily consumable by a field based operation. Work closely with the senior management team to help them understand individual opportunities within their own business and produce needed insight to support them in driving forward improvements. Produce regularly updates which will support the Head of the Department to challenge the Senior management community on performance, allowing them to in turn to challenge their management teams. Manage a platform that will allow engineers and managers to trial grass roots ideas. Work with them to scope out their idea, provide the initial data to understand if the idea has potential and then work with them to run trails which showcase benefits. Produce tactical short-term reporting to help the teams deliver specific objectives Proactively spot opportunities within the organisation and bring to the attention of the senior management to help inform future strategy. Present to a wide audience of people on a frequent basis that portrays why Avonline should remain as the partner of choice. EXPERIENCE/KNOWLEDGE: Experience within a telco sector Strong leadership abilities with proven experience leading and working with successful engineering teams and ability to manage operational risk. Proven track recording to producing insights which have supported the delivery of successful outcomes. Self-motivated, result driven and thrives in a busy working environment. SKILLS: Dynamic leadership capability, understanding culture and what it means to cultivate a leadership mentality Renowned for creating sustainable performance through personal leadership Strong communication skills and abilities to build solid relationships with key stakeholders Strong analytical and data visualisation skills proficient in the use of Power BI, Excel, SQL and SharePoint. Proven ability to augment data and use it to succinctly tell a story an audience of varying experience and competency. COMPETENCIES: Pragmatic team player, adept at holding others to account through a challenging and supportive leadership style, whilst consistently delivering on their own commitments. Ability to manage a complex group of operational and non-operational stakeholders. Ability to work as part of a virtual team. Ability to utilise insight in order to drive business decisions and outcomes applying operational insight and excellent problem solving capability. Effectively present recommendations and finding up to MD level. Capability of influencing & challenging peers to encourage innovation & achieve the best customer outcomes. Technical knowledge of complex telecoms networks and network technologies. About The Company Why choose us? We promise development and reward opportunities for those who have the passion, enthusiasm and work ethic to harness them. Our benefits include: 25 days annual leave plus bank holidays 4% matched pension scheme 2 x salary life assurance Access to our staff discount portal Health Cash Plan Cycle to Work scheme Employee assistance programme Recruitment referral scheme Payroll giving Enhanced Family Leave Inclusiveness As a member of the Disability Confident Scheme we welcome applications from individuals who consider themselves as having a disability or long-term health condition. Please let us know if there are any reasonable adjustments we can make to aid your application and recruitment process. As a gold award holder under the Armed Forces Employer Recognition Scheme, we are interested to hear from candidates who are currently serving in the military who may wish to transition to a civilian Job. We also welcome applications from Reservists, Cadet Forces Adult Volunteers, ex-forces personnel and military spouses / partners. ADZN1_UKTJ