Job Role This is an exciting new opportunity as our team is ready to grow.
All candidates should make sure to read the following job description and information carefully before applying.
You will join a friendly, small, but growing business and a recognized specialist within their field.
Working as part of an established and supportive team, you will develop the skills and knowledge necessary to help the business grow within the thermal mapping and temperature monitoring sector.
Responsibilities Provide telephone technical after-sales customer support, after training.
Manage the company support ticket system.
Visit client sites at national locations weekly Competently remotely access client systems to diagnose issues, after training.
Be a point of contact for client support issues.
Calibrate temperature and humidity sensors, after training.
Assist installing temperature monitoring systems with a field service engineer remotely or onsite, after training.
Assist with temperature mapping exercises, after training.
Represent the company when on client sites.
Qualities Required Effective verbal and written communication skills.
Ability to work collaboratively with others to form strong positive working relationships with colleagues, clients, and contractors.
Ability to work on own initiative and seek assistance when required.
Ability to organize and prioritize workload to ensure that timescales are met.
An ability to logically fault find efficiently.
High level of attention to detail and note-taking.
Project a professional image to clients and colleagues.
Demonstrate pride in work through accurate and timely delivery.
Experience Preferred Experience and interest in electronic systems (dataloggers, wireless sensors).
A good understanding of computer networks (TCP/IP).
An understanding of computer databases (MSSQL).
Ability to collate and interpret data to write technical reports from the results.
Computer literacy, Microsoft Office proficiency essential.
Competence with hand tools and test equipment.
A clean full driving license.
Job Details Job Type : Full-time, Permanent.
Pay : £28,000.00
- £36,000.00 per year.
Benefits Company car.
Company pension.
On-site parking.
Schedule Monday to Friday.