The role is a senior position with the Estates & Capital Development Directorate, with the primary function being to strategically and operationally lead and manage the Estates function on behalf of the Trust, ensuring the estate is fully compliant with legislative requirements and guidance. The role is responsible for ensuring the delivery of continuous improvement throughout the department, to provide a high-quality service that is transparent and fully reportable.
Main duties of the job
Responsible for driving change within the department to ensure the service is fully compliant with regulation, legislation and guidance by implementing systems and processes to monitor and measure compliance and performance.
Provide leadership with regards to reviewing current delivery standards and apply professional expertise to strengthen the intelligent client-side capability and capacity to maintain the relationship and contract performance with the PFI partners and lead contract and performance reviews ensuring the contractors meet their day-to-day responsibilities plus meet the need for effective strategic planning.
This position will not be supported for visa sponsorship. All applicants are expected to have valid right to work document to work in the UK when applying for this position.
About us
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work.
We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.
We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care.
If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients.
Job description
Job responsibilities
Strategy and policy development
1. Engage with Directors throughout the Trust to enable the development of the Trust's Estates Strategy which will support the Trust's business and clinical priorities, comply with regulation, and provide cost efficient and effective services.
2. Responsible for driving change within the department to ensure the service is fully compliant with regulation, legislation and guidance by implementing systems and processes to monitor and measure compliance and performance.
3. Provide leadership with regards to reviewing current delivery standards for compliance against industry standards and develop, then implement, an action plan to correct any areas of non-compliance.
4. Responsible for developing highly complex business cases for presentation to Board as necessary to support service improvement recommendations.
5. Responsible for reviewing existing budgets/expenditure and compiling new, to drive efficiencies within existing delivery, ensuring value for money.
6. Ensure that Managers proactively monitor performance of all Estates services to ensure that the Trust's needs, KPIs and service standards are met, with the intention of improving existing standards in line with customer needs.
7. Responsible for developing and implementing Service Level Agreements with internal departments.
8. Lead on the monitoring, development and delivery of policies as appropriate to ensure the Trust has full coverage and develop new policies as required.
9. Responsible for reviewing existing processes and procedures and implementing new where gaps arise to ensure all service delivery elements are adequate and that staff are trained accordingly to deliver enhanced service in line with the processes.
10. Responsible for auditing, reviewing, proposing and implementing service improvements wherever possible to meet the National Standards, Hygiene Code & Infection Control requirements, ensuring good performance ratings are achieved.
11. Lead on implementing processes that enable the undertaking of monitoring of services to verify that service providers' obligations are being discharged and take remedial action if applicable.
12. Responsible for the development of the Directorates Business Plan (Estates) and ensure that the objectives are achieved within timescale and budget.
13. Work closely with the Associate Director of Facilities and the Associate Director of Fire Safety & Governance providing cross cover as appropriate.
14. Lead on the development of an Energy and Environment strategy for the Trust.
PFI
1. Embed a collaborative working approach to PFI partners working together to enhance long term relations and improve informed working relations plus be accountable for driving delivery of PFI operational performance and compliance and safe transition from private to public sector ownership upon expiry.
2. Apply professional expertise to strengthen the intelligent client-side capability and capacity to maintain the relationship and contract performance with the PFI partners and lead contract and performance reviews ensuring the contractors meet their day-to-day responsibilities plus meet the need for effective strategic planning.
3. Actively work with hospital operational teams and PFI service providers to identify operational improvements, optimisation of asset management and use and efficiencies that represent value for money to the NHS over short, medium and long term to minimise unnecessary expenditure across multiple sites but mitigate risk of savings being at expense of longer-term value.
4. Hold constructive regular meetings with the PFI SPV and shareholder representatives to ensure common understanding of contractual and statutory obligations and hold parties accountable for specific performance and adherence efficiently and effectively.
5. Set up and maintain a PFI monitoring calendar to ensure that contractors and suppliers deliver the full scope of contracted services and meet specified timescales that periodic activities are captured and executed, reporting is timely and comprehensive.
6. Work across the PFI and hospital operational teams to maintain robust governance, early warning systems, accurate, valid and reliable data, records of performance, services scope, authorised variations, agreed lifecycle works and payments to support effective and prudent exercising of contractual and commercial levers in addressing problems and disputes.
7. Establish and maintain robust programme, reporting and activity monitoring governance.
8. With the Director of Estates, Facilities and Capital Development, construct, maintain and manage a dedicated operational team and resilient expiry team with the technical capability, capacity, knowledge and skillsets required to deliver the agreed day to day needs and transition programme leading to safe handover of each NHS hospital.
Service delivery
1. Responsible for ensuring the Estates service is delivered in accordance with Statutory Regulations, Service Level Agreements, contractual specifications and Trust requirements. Agree internal SLAs with customers to set a baseline and expectations for service delivery.
2. Lead the Estates team and other internal teams to find solutions to issues and problems that enable the Trust's operation to happen with minimal interruptions.
3. Act as the Trust expert for Estates, providing other members of Trust staff with professional advice on estates related matters.
4. Responsible for ensuring annual surveys are conducted, risk assessments and audits are fully implemented to monitor service performance and take appropriate actions to address actual or potential service failures, risks and regulatory non-compliance.
5. Responsible for producing and presenting reports on performance delivery with action plans, where appropriate, to address service delivery issues.
6. Responsible for the development, consultation and implementation of a maintenance programme to support the safe and efficient delivery of all clinical and support services across all Trust sites.
7. Responsible for Health and Safety issues relevant to the services provided and to ensure compliance with current legislation regarding the provision of services. Undertake Duty of Care visits and auditing external service providers or/and contractors.
8. Lead the negotiation and review of service contracts to ensure that the Trust receives high quality, efficient and cost-effective services that meet Trust business and regulatory requirements.
Financial management
1. Responsible for the Estates budgets, capital and revenue, and ensure that expenditure is within agreed budget limits.
2. Support the development of the annual capital programme with regards to backlog maintenance in liaison with the Director of Estates, Facilities & Capital Development and Chief Finance Officer.
3. Responsible for identifying backlog items and ensuring the relevant 6 facet surveys/asset registers are carried out/updated to ensure all items identified are accurate.
4. Lead on the drafting of all estates budgets on an annual basis taking into account the needs of the department and any CIP requirements for the financial year.
5. Lead on the Initiation, implementation and monitoring of annual CIP requirements, ensuring the savings are delivered.
Team Leadership
1. Responsible for reviewing the organisation and staffing structures in the function to ensure that the design of jobs and the performance of jobholders is appropriately supporting high quality and efficient service delivery.
2. Manage direct reports and direct managers to effectively and consistently manage all directly employed staff, ensuring that requirements for staffs annual appraisals are maintained and acted upon, and to further ensure each individual staff member is provided with a personal development plan.
3. Responsible for developing the Estate Directorates Workforce Plans and lead on recruitment issues through the Estates & Facilities and corporate Recruitment Panel.
Service Improvement
1. Lead on identifying ways to improve and modernise estates services.
2. Lead on encouraging a change in culture whereby Estates staff contribute towards service improvement, supporting both the identification of improvement opportunities and the smooth delivery of change programmes.
3. Lead on actively supporting the Trust Improvement Programme. This will involve both contributing to the development of improvement programmes (with clear and measurable outcomes) and compliance with project management monitoring and reporting processes.
4. Deputise for the Director of Estates, Facilities & Capital Development, as required.
Please see attached job description for further information.
Person Specification
Knowledge & skills
Essential
* Ability to manage large and complex revenue and capital programme budgets covering physical assets across the Trust.
* Ability to work on own initiative as well as plan and organise own and teams workload.
* Ability to analyse highly complex facts and data which require interpretation as strategic corporate workforce issues.
* Ability to interpret highly complex legislation and technical specifications and apply as policy and/or service development.
* Ability to conduct and interpret surveys, new equipment trial reports and to conduct associated research to develop services.
* Able to work under pressure and meet deadlines.
Education and Training
Essential
* Degree in Engineering or Building Services.
* Member of relevant professional body.
Desirable
* Evidence of senior NHS experience in a complex demanding environment.
* Masters degree in Engineering.
* Registration with the Engineering Council/CIBSE.
Experience
Essential
* Successful recent achievement record within a large, complex environment working within Estates or Property Services.
* Credible portfolio of estates management experience.
* Providing board-level advice and guidance on estates strategic and operational issues.
* Experience of delivering change programmes.
Desirable
* Evidence of senior level experience working in a complex and demanding NHS Environment.
Employer details
Employer name
Dartford and Gravesham NHS Trust
Address
Darent Valley Hospital
Darenth Wood Road
Dartford
DA2 8DA
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