Customer Account Manager At Gnaw Chocolate (Sales)
At Gnaw we make great quality, premium chocolate, have impeccable ethical sourcing & sustainability credentials …… and are launching even more fantastic product innovation to delight our customers and consumers.
We in the growth phase of our brand journey and are looking for an experienced Account Manager to join our Sales team to help drive our revenue growth, by getting more of our chocolate products into more places to sell and creating brilliant plans to nurture growth.
You need 2 years+ experience within a B2B sales team, preferably within FMCG..... & confectionary is a bonus.
You will ideally have experience working with the speciality sector, food distributors or major garden centre chains.
You will be a tenacious, commercially creative and focussed account manager, yet humble, with bags of “can do” energy, who can own their own agenda to deliver success. You will have a defined customer portfolio, within specific trade channels to build winning plans for, as well as prospecting for new customers within your channel portfolio to expand our distribution and our reach.
Traditional customer management roles and responsibilities apply, including:
* Building fantastic customer specific business plans that deliver against annual budget
* Presenting and building selling proposition for NPD
* Expanding our distribution within customers and driving the quality of distribution
* Building plans to accelerate R.O.S and revenue growth
* Commercial negotiation
* Building robust forecasts to ensure our service level is excellent, etc
Understanding your customers needs is super important, as you will translate this insight into sound business plans, so you will be a good listener with solid questioning skills to uncover hidden needs.
You will be educated to degree level, well organised, numerate and with the drive and energy to get things done.
This role is office based in Norwich, but you will need to travel to meet customers or attend specific trade shows as required.
Passionate about Sales and love chocolate?..... This might just be the role for you
Salary £32,000 - £35k p.a based on experience