Job Summary
We are seeking a dedicated and skilled Field Service Engineer to join our dynamic team. The successful candidate will be responsible for providing exceptional on-site support and maintenance for our products and systems. This role requires a proactive approach to troubleshooting, problem-solving, and customer service, ensuring that our clients receive the highest level of technical assistance.
Responsibilities
* Conduct installation, maintenance, and repair of equipment at customer sites.
* Perform regular inspections and diagnostics to identify issues and implement effective solutions.
* Provide training and support to customers on the operation of equipment.
* Maintain accurate records of service calls, repairs, and customer interactions.
* Collaborate with internal teams to improve product performance and customer satisfaction.
* Ensure compliance with health and safety regulations while on-site.
* Travel to various locations as required by service demands.
Requirements
* A degree in Engineering or a related field is preferred; relevant experience may be considered in lieu of formal qualifications.
* Strong technical skills with a solid understanding of mechanical, electrical, or electronic systems.
* Excellent problem-solving abilities and attention to detail.
* Outstanding communication skills, both verbal and written, with the ability to explain complex concepts clearly to customers.
* Proven...