Job Description
Quality Assurance and Data Officer
Location: Cheadle Royal (some travel when required)
Salary: £28,000 - £30,000
Hours: 37.5 hours per week, Monday to Friday 9am – 5.30pm
About Us
Reconstruct (Children and Adult Services) Ltd was established in 1990. Born out of a desire to achieve positive change for children, young people, and vulnerable adults impacted by the social care system. Reconstruct provides a range of services to social care sectors across the UK, including Recruitment, Statutory Services, and Consultancy.
Our Client
Reconstruct are delighted to be recruiting on behalf of a leading, highly reputable provider of Children’s Residential services in England and Wales. We are recruiting for a Quality Assurance and Data Officer to support with their aim to transform the lives of children and young people who have experienced complex trauma and abuse.
The Role
As part of the crucial and functional, Operations Team, you will be responsible for effective governance arrangements across the organisation. You will work with Children’s Home leaders to ensure adherence to a robust quality management framework incorporating quality improvement measures.
* Analysis of information from independent visitor reports, Ofsted inspections, and internal audits
* Compliance with regulatory bodies, i.e. Ofsted
* Contribution to continuous service improvement and development
* Collation and reporting on a range of KPIs related to connectivity, IT, staff sufficiency and resource allocation, incidents, and compliance with other related quality and reporting measures
* Development of tools to improve quality assurance data collection
* Providing insight into resource allocation and utilisation
* Management of staff, customer and service user feedback
You will be responsible for:
* Reporting on qualitative and quantitative KPIs to give insight into performance.
* Working closely with managers to review the practices, ensuring they deliver high quality standard practice
* Develop and evaluate our existing performance management and quality assurance processes.
* On-going review of governance and quality assurance policies
As a successful applicant you will have:
* Experience working in a social care or health organisation, safeguarding, referrals, or other professional services background
* An ability to learn quickly and interpret and understand regulations and law
* Strong organisational and passionate about improvement and influencing change
* Strong communication skills are essential as you will be working with a management team and responsible for sharing feedback and promoting positive change
The Benefits
* An attendance bonus of £100 every 3 months
* Support with career progression
* Simply health cashback scheme
* Pension Scheme
To Apply
For immediate consideration, please submit your application today, and a member of our recruitment team will be in touch if your application meets our criteria.