Description Organisation: Leicestershire County Council Work Location: 1620s House & Garden LE67 2FW and Bosworth Battlefield Heritage Centre CV13 0AD Worker Category: Hybrid worker Salary: £27,717 - £30,066 (pro rata for part-time) Working Hours: 22.2 Contract Type: Permanent Closing Date: 19/01/2025 Interview Date(s): TBC About the Role As Volunteering Officer you will recruit, manage, supervise, support and develop volunteers at two award-winning heritage sites; the 1620s House & Garden at Donington le Heath, near Coalville and Bosworth Battlefield Heritage Centre. Based at 1620s House & Garden, you will support our existing volunteers to deliver the public offer at the two sites. Volunteers guide visitors around an historic house and interpret and maintain a period style garden at the 1620s House & Garden and enhance visitor experience in the exhibition at Bosworth Battlefield Heritage Centre, whilst event volunteers support the busy event programme across both sites. You will work alongside Operational and Access and Interpretation colleagues to enable our volunteers to enhance our visitor experience and public access to these heritage sites, while ensuring the continued delivery of best practice in volunteer management. You will work with the service's Participation Team and Heritage colleagues to develop new opportunities for volunteering, as well as ensuring the volunteer teams are equipped, trained, happy and safe in their work. This will include the population of volunteer rotas, the processing of expense forms, developing training programmes and creating and updating risk assessments. You will be supported by the Volunteering Manager, who provides guidance on volunteering policies and best practice across the Communities and Wellbeing service. Another Volunteering Officer manages the volunteers at Harborough, Melton Carnegie and Charnwood museums. This post is the subject of an Enhanced DBS check. Flexibility in working across the week to support volunteering programmes is essential, and our sites are open at weekends. About You To apply for this post, you must: - Experience in guiding and supporting volunteers preferably in museum galleries, displays and collections spaces - Knowledge of best practice for volunteer management - Experience of successfully delivering volunteer projects - Supporting Health and Safety compliance and implementing Health and Safety audits and reviews - Communicating with service users in a museum or other relevant public setting You must also have an understanding of, and commitment to, equal opportunities, and the ability to apply this to all situations. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process. Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc. Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site. For more information or an informal discussion, please contact: Liz Esnouf, Visitor Services Officer Email: liz.esnoufleics.gov.uk Tel: 0116 305 0103 How to Apply Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme. To apply for this job, please click on 'Apply Now'. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home. By applying for this post, you agree to our Terms and Conditions .