Position: Learner Services Assistant
Dudley College of Technology is one of the most successful further education colleges in the UK, providing a wide range of education and training programmes across the West Midlands. With a large estate centred on the Dudley and Brierley Hill Learning Quarters, it provides inspirational facilities, in which students can access world-leading technology at the forefront of Further Education. Graded ‘Good’ by Ofsted in our most recent inspection in 2023, success rates for learners, across all programmes, are on or significantly above national benchmarks.
We are looking to recruit a Learner Services Assistant to act as first line response dealing with all Student Finance queries. Responsibilities include:
1. Processing applications and liaising with learners, parents, and curriculum where required for all student finance functions.
2. Contributing to an information, advice, and guidance service for current and potential learners.
All successful applicants will need to undertake an enhanced disclosure and barring service check and children and adults barred list checks where the applicant will be employed in a regulated activity.
Dudley College of Technology is an equal opportunities employer and welcomes applicants from all backgrounds, including disabled and black and ethnic minority applicants.
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