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Sector: Technology | Role: Associate | Contract Type: Permanent | Hours: Full Time
Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.
About us:
We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus, and Italy. We have been officially awarded the Fourth Licence (10-year licence) to operate the National Lottery starting February 2024.
We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.
While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, large-scale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes.
Role Purpose:
The Role requires the person to be in office 2 days per week at our Watford office.
Supporting delivery of digital changes across the full spectrum of the digital roadmap, enabling the delivery of digital initiatives across strategic changes, functional and feature changes across our Web and App, including interfaces with the BFF, UPAM, and other systems.
1. As an Associate Agile Delivery Lead, you will work within our digital roadmap delivery horizontals. You will provide reporting and control support to the delivery team, implementing the correct digital delivery Ways of Working.
2. On behalf of the Head of Digital Delivery, you will be responsible for the ownership and upkeep of the digital delivery method, ensuring the right sized method is applied across the Digital Factory.
3. You will lead the creation of progress reporting and ensure the right delivery controls are designed and implemented, including but not limited to delivery metrics.
4. You will ensure the budgets are monitored and where there is projected deviation, it is flagged early to the Digital Factory leadership team.
5. You will be on-point for coordinating the end-to-end Digital Factory governance, with hands-on accountability for tracking and reporting into key governance meetings, including but not limited to risks, issues, and budgets.
6. You will be comfortable to play out of position and support the Agile Delivery teams, where needed, stepping up and providing point cover as needed depending on the needs of the team and the specific Delivery challenge at the point in time.
7. You will contribute to the improvement of Delivery methodology within the Digital Factory, taking an active interest in developing Delivery tools and standards across the Digital Factory.
8. You will be a key member of the delivery team who drives team cohesion and balance through spotting, flagging, and proactively addressing, where appropriate, pressure points.
HOW YOU WILL DO IT: Mindset
1. You are "Delivery obsessed" constantly looking for new ways to innovate and deliver maximum value.
2. Nurture and inspire the team to take responsibility for their delivery process and the outcomes they deliver.
3. You thread agile values and principles throughout your thinking, processes, and actions.
4. Provide data and facts to empower and enable the team to focus on delivering value.
5. Foster an open and honest team culture that welcomes constructive feedback, experimentation, and is rooted in psychological safety.
HOW YOU WILL DO IT: Continuous Improvement
1. Own and ensure the digital delivery principles are maintained and reviewed to remain current and reflect the right ways of working.
2. You will use facts and delivery data to ensure the right focus is maintained in the right deliveries to maintain pace and quality delivery.
3. You'll work within a team culture to build effective feedback loops across both team deliverables as well as owning WoW.
4. You'll hold the team to account on their action commitments from across the governance structure.
HOW YOU WILL DO IT: Delivery Toolset
1. Use demand and capacity planning to create initiative forecasts at each lifecycle transition.
2. Confident at facilitating engaging and inclusive meetings and working sessions as required.
3. You will be an excellent communicator, both verbally and in written form creating concise and focused delivery reports.
4. Manage stakeholders, building great relationships with stakeholders.
HOW YOU WILL DO IT: Behaviours
1. You will look to articulate and flag problems for resolutions using facts, data, and insight from key control points, helping bring people together to collaborate and resolve conflict to achieve consensus.
2. You will work from a position of trust and respect both from a team level and a DF Leadership level.
3. You will work across Product, Delivery, Engineering, and Operations to promote and adopt Delivery consistency.
4. You will use your energy and enthusiasm and fact-based engagement to motivate and inspire others to want to take part in improving Delivery across the Digital Factory.
Key Measures of Success:
1. Delivery effectiveness - Risk and cost control (internal and delivery partner)
2. Velocity reporting - Delivery throughput, deployment frequency, cycle time
3. People Health - Supporting the response rate for engagement measurement
Key Skills and Experience:
1. You will be experienced and have a track record of being at the centre of delivering complex technology projects and programmes through multi-disciplinary teams using agile and lean software and design-thinking development methodologies.
2. Must have the ability to deliver at pace and pinpoint the key risk and issue themes by effective horizon scanning.
3. Experience and track record of managing the commercial spend and budget management with multiple delivery partners and providing budget burn and projections of end of contracted term position.
4. Flag opportunities to invest budget underspend to tackle key delivery risks.
5. You thrive on responsibility and completing tasks in a timely manner with good, clear communication.
6. You are equally comfortable working independently, and in a team to deliver excellence, working across boundaries and also within the Digital Factory.
7. Your ability to work to set priorities and focus on what is most important whilst maintaining resilience under pressure.
8. Strong stakeholder management skills, able to understand and relay strategic objectives and plans and drive alignment.
9. Excellent communication and influencing skills, including the ability to explain complex technical challenges in a simple and effective manner.
Our goal is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.
Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Company
Our vision is to grow the National Lottery responsibly, making it bigger, better, and safer for all, with more to good causes.
Bigger because we will significantly increase Good Causes contributions by the end of the Fourth Licence through responsible growth of people playing.
Better because we will modernise technology and operations, refresh games, and support shops while improving the use of data and digital.
Safer because participant protection underpins everything we do.
What is unique about us?
Our preparations to transform the National Lottery will be a once-in-a-lifetime type of project in the lottery industry, anywhere in the world. Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.
Our approach
In Allwyn, the National Lottery will have an operator that has social value at its heart. We will raise more funding for Good Causes while running our own business in an environmentally and socially responsible way. That’s why we have committed to an ambitious Social Value framework, which is woven into the way we do business. We believe that lotteries must serve everyone across society, not just those who play. So whether as an employee, a supplier, a retailer, or any of the stakeholders that we interact with, we will be powering good across the UK.
We are working to make the National Lottery truly accessible in a safe way, whether as a player, a retailer, or an employee. We are proud to have been a partner with Purple since 2021 to support our work to embed accessibility into everything we do. Purple has carried out an accessibility audit on our office in Watford, is working with us to have truly inclusive workplace policies, and we have exciting plans to do so much more to make our games, both in-store and online, safely accessible.
Come and help us shape what the future of the National Lottery could look like.
Media Clips
“I became an amputee in 2021 and I struggled to find my place back in the working world until Allwyn welcomed me with open arms. They have always focused on what I bring to the table and it is apparent that my disability is not what defines me within the company, but my skill. Allwyn has a noticeable strong focus on accessibility and inclusion, which makes me feel seen and like I have found a permanent home for my career.” Lorna Jeanes, Transition Co-ordinator.
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