Job overview
We are looking for a highly organised and motivated Personal Assistant to support the managers of Health Visiting and School Nursing in Wokingham. The role will involve the management of the Health Visiting Admin team.
Highly organised, you will enjoy working in a busy environment and take pleasure in achieving your targets. You will be an experienced administrator, be adept at problem-solving and have excellent communication and people skills. Willing to learn, you will show initiative, be happy to be a team member and be highly motivated. Professional at all times, you will handle confidential and sensitive information with care and respect.
As part of this role, you will be an inspirational and self-motivated member of our team, enthusiastic to share your knowledge, particularly when managing and mentoring more junior team members. The team are supportive and friendly and enjoy good working relationships with partner agencies.
You must be a driver and have use of a car.
The role is 30 hours week, days and hours to be negotiated but within the core working hours of to
There is some flexibility for hybrid working.
Main duties of the job
1. To be a central point of contact and maintain relationships across the service, assisting the team in the development and maintenance of efficient and effective office procedures.
2. Provide administrative support with diary management to the service managers,
3. Plan and arrange meetings and events which may be internal of external to the service, ensuring all necessary arrangements are made, such as room bookings, refreshments, etc.
4. Attend designated meetings where the information may be complex and sensitive, taking, and transcribing minutes. Distribute information prior to and after meetings in a timely way.
5. Ensure all office systems are maintained to a high standard.
6. Supervise and manage the work of the team secretaries and administrative staff, ensuring administrative timescales and deadlines are met.
7. Liaise with other departments and external organisations on matters concerning the department business.
8. Manage and monitor own workload, identifying need for support as appropriate.
9. Collaborate with other Administration Team members, to ensure the department is always fully equipped of both central stock and non-stock items by regular monitoring and keeping relevant staff informed.
10. Collect departmental statistics/data as and when required.
Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
11. Caring for and about you is our top priority
12. Committed to providing good quality, safe services
13. Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
14. Flexible working options to support work-life balance.
15. 27 days’ annual leave rising with service + opportunity to buy and sell
16. Generous NHS pension scheme
17. Excellent learning and career development opportunities
18. ‘Cycle to Work’ and car leasing scheme
19. Access to a range of wellbeing tools and services
20. Discounts at hundreds of popular retailers and restaurants
21. Staff networks for race, diversity, disabilities and armed forces community to support equality
22. Generous maternity, paternity, adoption and special leave.
23. Free parking across Trust sites
Detailed job description and main responsibilities
The “must haves” for this role:
24. Advanced keyboard skills, demonstrating proficient use of IT packages including MS Office, (Word, Excel, PowerPoint, Outlook, the internet, and data bases.
25. Excellent interpersonal, communication, analytical and reporting skills
26. Ability to work effectively in a team, demonstrating accountability for own work and an ability to work own initiative.
27. Must be a driver and have use of a car.
For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply.
If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Person specification
Education/Qualifications/Training
Essential criteria
28. NVQ Level 4 standard or equivalent knowledge gained through experience
29. ECDL (European Computer Driving License) or equivalent knowledge and experience of using a variety of software programmes
Continuous Professional Development
Essential criteria
30. Advanced keyboard skills
31. Previous knowledge and experience of administration and office procedures and evidence of Continuous Professional Development
Previous Experience
Essential criteria
32. Working in a busy office environment and supervising the work of others
33. Experience of line managing others
34. Experience of handling confidential, sensitive, and complex information
35. Proficient use of IT packages including MS Office, (Word, Excel, PowerPoint, Outlook, the internet, and data bases
Knowledge, Skills & Abilities
Essential criteria
36. Excellent interpersonal, communication, analytical and reporting skills
37. Ability to use a practical problem-solving approach in everyday situations
38. Ability to work effectively in a team, demonstrating accountability for own work and an ability to work own initiative
Additional Requirements
Essential criteria
39. Car driver - ability to travel between sites in a timely manner & agreed time frame
Desirable criteria
40. The post requires a degree of agility and the ability to carry light to moderate loads
Berkshire Healthcare helps people manage their health in their local area, through a range of specialist and community services across the county. We promote independence and quality of life through community and mental health services and aim for seamless delivery of the best care in the right place. We get to know communities and the people in them so we can deliver the best services that meet their health needs.
Our team of 4,300 staff provide specialist mental health and community health services to a population of around 900,000 within Berkshire. We provide healthcare to people in their own homes and from different sites across the county.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information.
Please ensure your application is submitted with a valid email address for your referees in order to minimise delays in the recruitment process. Short-listed applicants will be contacted by email, therefore applicants are advised to check their email accounts regularly.
Applicants are advised that as a result of the high level of response we receive for some of our vacancies, we may expire any of them prior to the advertised closing date.
Berkshire Healthcare Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust’s sites.
NO AGENCIES TO CONTACT BERKSHIRE HEALTHCARE DIRECTLY PLEASE
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