Job Title: Technical Support Engineer
Company: CV-Library
Location: Northampton, Northamptonshire
Salary: £35K - £42K negotiable depending upon experience + benefits
Job Overview:
Our Client has a requirement for an office-based internal technical support engineer for Control Gear and Switchgear products and solutions. You will require experience and understanding of Electrical Control & Automation components to provide technical knowledge to the internal sales team and external customers while developing and maintaining customer relationships and promoting products and services to maximize sales opportunities.
Responsibilities:
1. Respond to and handle all product technical inquiries for a range of components.
2. Understand and identify the full product range, offering alternatives if required, and advise on product selection.
3. Liaise with Field Sales Engineers and other staff to achieve branch objectives and sales performance.
4. Engage in other duties as required in a small and dedicated team environment.
Knowledge and Experience Required:
1. GCSE Maths and English (or equivalent).
2. ONC/HNC in Electrical Engineering (or equivalent electrical engineering qualification).
3. Technically competent with a range of electrical equipment and practices.
4. Good working knowledge of Microsoft Office and data entry systems.
5. Full clean driving license.
6. Experience in a similar sales/customer service environment.
7. Assist with tele sales and other proactive sales activities.
8. Experience with an electrical engineering role or a background in electrical distribution would be an advantage.
Additional Information:
Post codes used are for advertising purposes only. To register your interest, contact us with an up-to-date CV and we will be pleased to call you for a confidential discussion.
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