Job Title: Customer Service Advisor
Contract: Full Time, Permanent
Location: Coalville, Leicestershire, LE67
Salary: £33,000
The Commercial Division at SF Recruitment is currently working with a large international client experiencing significant growth. Due to business demand, my client is seeking an experienced Customer Service Advisor to join their Customer Service and Sales team on a full-time, permanent basis.
As a Customer Service Advisor, you will report directly to the Sales Director and be responsible for managing your own portfolio of customer accounts, ensuring exceptional service and completing all administrative duties to the highest level.
Your daily responsibilities include:
1. Managing a shared internal inbox from customers, ensuring timely action.
2. Arranging product samples for new and existing customers.
3. Sourcing, raising, and providing competitive market quotations, offering expert advice on suitable products.
4. Sharing successful leads or accepted quotations with the internal sales team to initiate the sales process.
5. Maintaining accurate customer account records on a shared internal database.
6. Maintaining stock levels.
7. Pulling and sharing performance reports with senior management.
8. Providing additional administrative support to the Sales Manager and wider Customer Service & Sales Support team during busy periods.
The successful candidate will ideally have experience in a similar position; however, as long as you have administration experience and a passion for delivering first-class customer service, this could still be the right opportunity for you!
Our client seeks someone adaptable who thrives in an ever-changing environment. They are looking for a true team player with strong attention to detail who wants to work for an excellent organization that values its staff.
If you like the sound of the above role and believe you meet the requirements, please click 'Apply Now' with a copy of your most recently updated CV. Alternatively, share a copy of your CV to (url removed).
#J-18808-Ljbffr