Job Title: Service Desk Administrator
Salary: GBP12 - GBP13 per hour
Location: Stevenage
Contract: Temporary - Permanent
Hours: 9.00 - 5.30 pm
COMPANY PROFILE
Our client is looking for a confident, self-motivated, and hard working individual to join their thriving team where no two days are the same.
If you are available immediately and looking to work for a busy and close-knit team, this could be the role for you.
SKILLS REQUIRED
1. Friendly and Confident personality
2. Happy to be trained and good at following feedback and instruction
3. Previous experience booking engineers, working on a service desk
4. Excellent customer service skills and telephone manner
RESPONSIBILITIES
1. Scheduling engineers
2. Liaising with a wide range of clients on a day to day basis
3. Recording information accurately to resolve and action queries
4. Follow up quotations and preparing tickets
5. Collaborating with the team to meet customer expectations
ADDITIONAL INFORMATION
20 days annual leave + bank holiday
Free parking on site
Pension
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency/business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.
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