Treatment Coordinator - Holt - GDC registered
Full time
Holt is a private practice, located in the Victorian Market town of Holt. We have a variety of specialists including an Implant Surgeon, specialist periodontist, Orthodontist.
Here at our people are at the heart of everything we do, because we care. For our Treatment Coordinators we have created an environment where you can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
As a Treatment Coordinator you’ll be working alongside an experienced practice team and have access to exceptional development opportunities to take you as far as you want to go.
Treatment Coordinator responsibilities
1. Be the first point of contact for new private patients to the practice; and existing patients expressing an interest in specialist treatments
2. Confidently discuss the treatment and fees involved
3. Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness, and profitability
4. Be a champion of customer satisfaction and coach team members on best practice
5. Coordinate’s dentist appointments throughout the treatment plan
6. Establish and maintain productive working relationships with all members of the practice team
7. Play a key role in the practice leadership team, supporting and deputising for the Practice Manager
Your skills and experience
8. Extensive clinical knowledge of treatments provided within a healthcare setting
9. Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements
10. Previous experience of delivering an outstanding service in a customer facing role
11. Proven strong stakeholder management skills with the ability to deal with a broad range of people
12. CQC/GDC registered, and knowledge of dental practice management systems is desirable
Your salary and benefits
13. A competitive starting salary and the opportunity to increase this through training and development
14. Fully funded CPD training, GDC registration, DBS and Professional Indemnity, saving you over £500 per year
15. Established progression and development
16. Contributory pension scheme
17. Modern surgeries and dental software systems
18. Access to a full training and development platform, with access to thousands of courses at your fingertips
19. Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership and even a day off for your wedding!
20. Access to a 24 hour GP through your phone, 24/7
21. Early access to your earned wages for the times you might need it
22. Earn up to £3,000 per referral in our employee referral scheme
23. Your uniform will be provided.
We're proud to have been named in the, and in the Inclusive Top 50 UK Employers list.
We are an equal opportunities employer and welcome applications from all who fit the requirements of the role. If you need any reasonable adjustments as part of our recruitment process just let us know.
Due to the high level of interest in our roles, we are only able to contact short-listed candidates. Good luck!
Benefits
- Shop discounts (over 700 stores)- Health and wellbeing discounts- Discounted dental insurance- Free CPD- Employee referral scheme- And many more!