Coroner Resource Officer
Location: Southwark
Contract: £16.15 per hour
Our client is looking for an experienced Coroner Resource Officer. We are looking for someone who has experience of working in a front-facing service with excellent customer service skills. You must possess excellent communication skills, both oral and written, and have good organisational skills. You must also be able to communicate effectively with a wide range of people.
As a Coroner Resource Officer, you will be working in a very busy, highly motivated team. You will be expected to demonstrate the abilities to be a flexible team player and form effective working relationships, which is essential.
Principal Duties:
1. Management of the telephone service including front-facing service of the court, and provide a consistent and professional high level of customer service at all times.
2. Case management for death referrals.
3. Interrogating IT systems to update and retrieve information.
Other Duties:
1. Supporting the Coroner as court usher for the efficient day-to-day operation of the court room for remote, in person, and hybrid inquests.
2. Managing the jury during jury inquests as jury bailiff.
3. Operating court audio conferencing equipment.
4. Court diary management.
5. Processing information requests & press enquiries.
6. Archiving of case files and court records.
7. Processing financial orders & invoices.
8. Maintaining & updating the court’s website.
Minimum Requirements:
* Excellent customer service skills.
* Good IT skills, and familiar with MS Teams.
* Standard GCSEs, i.e. English, Maths, etc.
* Flexible team player.
PLEASE ONLY apply if you have the necessary skills, experience, and expertise. The first part of our recruitment process is to send your CV. Should you be shortlisted, Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited, along with our clients, are an equal opportunities employer. #J-18808-Ljbffr