General Manager – Boutique Hotel, Events Operations, and Residential Portfolio
Location: Southampton
Reports to: Owner/Director
About Us
Maison Carlton (No. 4 Carlton) is a distinguished boutique luxury hotel (with 9 rooms only), renowned for its unparalleled service, elegant design, and bespoke guest experiences. Adjacent to this, No. 3 Carlton is a dynamic office and events space catering to high-end corporate and private clientele. Additionally, the company oversees a portfolio of over 10 residential properties under full estate agency management.
We are seeking an entrepreneurial and commercially driven General Manager who will take full ownership of all operations and drive profitability, growth, and excellence across the hotel, events space, and residential portfolio.
The Role
This is a unique opportunity for a self-starter with a proven track record in hospitality, events, and property management. The General Manager will be responsible for leading all aspects of the business, from driving new business and managing budgets to delivering exceptional guest experiences and ensuring seamless property management. This individual must thrive on taking full ownership of operations, developing strategic opportunities, and achieving financial success.
Key Responsibilities
Strategic Leadership
* Take 100% ownership of the operations for No. 4 Carlton, No. 3 Carlton, and the residential lettings portfolio.
* Develop and execute strategies ...