Job Title: Housing Benefits OfficerLocation: London Borough of Harrow, Forward Drive, Harrow, Middlesex, HA3 8NTEmployer: Pertemps Recruitment Partnership for London Borough of HarrowContract Type: Temporary AssignmentHours of Work: 36 hours per week, Monday to Friday, 09:00 am - 5:00 pmPay Rate: £20.55 PAYE / £26.22 Umbrella PAYE per hourOverview:Pertemps is offering an exciting opportunity for a motivated Housing Benefits Officer to join the expanding team at the London Borough of Harrow. This role offers a competitive pay rate of £20.55 PAYE and £26.22 Umbrella PAYE per hour.Main Responsibilities:
1. Evaluate and process Housing Benefit and Council Tax Support claims, including complex cases involving self-employed individuals and students
2. Work with various departments such as Access Harrow, Revenues, CAFT, Finance, and Housing, as well as external partners like the Department for Work and Pensions
3. Act as the main liaison officer for the housing department, handling queries and escalations related to Housing Benefit claims
4. Undertake revisions to benefit entitlements and contributions, ensuring accuracy and compliance with legislation
5. Provide support and advice to tenants regarding their benefit claims and entitlements
6. Troubleshoot and resolve issues related to benefit claims, working closely with other departments and external agencies to find solutions
7. Prepare reports and gather statistical information to support the p...