Here at AO, no two days are the same and this is certainly the case in our fast paced and highly visible People Partner role. You’ll use your HR business partnering experience and commercial ‘know how’ to support, coach and influence, across our Customer Experience & Financial Services teams.
You’ll work collaboratively with the Managers to develop and deliver local people initiatives aligned to operational needs, creating a best-in-class colleague experience, which is our priority and in everything that we do! Your data led insight will support business decisions, along with getting stuck in across workforce planning, engagement, performance, change and all the way through to local talent management.
Our people are our superpower, and we’re unstoppable when we’re together! We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we we’re together!
Here's What You Can Expect To Be Doing
* Building strong and credible relationships across the management teams, working collaboratively to enable a high-performance culture
* Enabling line managers to be the best they can, through your coaching, guidance and support to deliver a brilliant colleague experience and generate high performance
* Through your commercially focused support and problem solving develop initiatives which ensures our customers are at the heart of everything we do
* Using data and insight to help Managers identify opportunities and develop initiatives which support business goals
* Working collaboratively across the full people team, leading and supporting on business wide activities
* Having confidence to push boundaries and work alongside the business areas to truly make a difference for our people and customers
A Few Things About You
* You’ll have solid experience within a HR / People partnering role
* Strong knowledge of HR good practice and employment law within a fast-paced environment
* You’ll be able create a reputation across the business as a trusted partner, able to listen, understand, influence and build trust at all levels
* You’ll have the ability translate your HR knowledge and partnering experience into tangible actions & solutions which support the business area goals
* You’ll be adaptable, always evolving and getting stuck in to deliver projects AO Speed
* Ability to consider the bigger picture, always being curious and asking ‘why’
* Be able to use data & insight to identify opportunities and create effective solutions
* Results driven, with determination, resourcefulness, resilience and commitment to delivering the best results
* You will always act with integrity and impartiality, handling emotive issues with sensitivity
A Bit About Us
When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).
We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.
As an AOer, you’ll have access to tonnes of benefits, put together to cover the moments that matter to you. Further details are available on our benefits page;
* Our Value Creation Plan; We've created a unique long term bonus plan for every AOer to share in our success, giving you the opportunity of an exceptional reward in return for exceptional business performance.
* Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
* Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
* Be VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
* Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
* Discounts; exclusive discounts across our product range.
* Family leave; Enhanced Maternity, Paternity and Adoption leave.
* Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
* On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks!
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