CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support position to join our Team in London.
The successful candidate will be responsible for providing exceptional customer service and comprehensive financial and administrative services to the client and the contract
Responsibilities:
Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized.
Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers.
Support the preparation of the client Monthly report.
Conduct supplier surveys on MySupplier, compile Customer Monthly Management Report and Subcontractor reviews with the Chief Engineer
Carry out site inductions and organise training for the team.
Helpdesk coverage including but not limited to; logging, distributing and closing of planned maintenance and reactive calls on Corrigo. This role may also require support across the EMEA Region with the local FM.
Mitigating KPI failures and proactively managing Corrigo WO's for the technicians and re-assigning to the correct personnel
Continually develop systems to maximize efficiency benefits for the customer and GWS
Update labour allocations to ensure accurate client reporting and liaise with the client regarding payment of invoices and internal Finance Team
Raise/review Purchase Orders, comprehensive spend tracking, process supplier invoices and resolve any queries whilst chasing debt to keep within contractual terms.
Policy and procedure compliance
Co-ordination of sub-contractor files, ensuring they are statutorily compliant with QHSE requirements.
Ad-hoc reporting as requested by Finance and reporting/management of work management system.
Log in hazards & customer feedback on the QHSE Management Portal
Maintain eLogbook's and logbooks compliance.
Timesheets management, update team attendance planner, arrange agency cover and submit hours on portal.
Obtain supplier quotes and uploading onto the internal system for client approval.
Maintain the stationery supply and update portals as and when required.
Skills & Qualifications:
Hold academic passes with at least GCSE Math's and English or equivalent.
Highly computer literate with IT Skills to achieve key tasks and give the business a sound reporting base.
Superior written and verbal communication skills enabling the individual to work with clients, suppliers, and staff at all levels.
A basic understanding of business and customer-facing environments and have been a part of a high-performing team.
Results/ task orientated, with attention to detail and accuracy.
Excellent time management and organisational skills with commitment to continuous improvement
Ability to work as part of a team, as well as independently.
Confidential and discrete approach with calm manner, ability to work under pressure and with changing demands and priorities.
Travel as the role/business requires.
About CBRE Global Workplace Solutions:
As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE.
Application Process:
Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.
No agencies please.
Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
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