Prepare agendas, registers, confidentiality agreements and collect materials for meetings, speeches and conferences and most importantly the Joint Agency Review meetings when there has been an unexpected death of a child. Communicate efficiently and effectively with staff and service users, including those from other agencies, providing and receiving complex and sensitive information. To be the first point of contact for queries from internal staff and external agencies as well as service users. Managing the Specialist child death review nursing service email inbox and responding appropriately and timely. Appropriate handling and electronic filing of sensitive and highly confidential material, ensuring that this information is stored securely, and that client confidentiality is maintained in accordance with Information Governance guidelines. The post holder will utilise the electronic patient record system (CareNotes/RIO), NHS spine and eCDOP as required. Ensuring that all relevant information entered/held is both accurate and up to date at all times. The post holder will take minutes at relevant meetings, ensuring accurate and timely transcription and circulation. Ensuring that any consequent administration is dealt with and acted upon as appropriate. Ensure emails are read and acted upon on a daily basis Establishes and maintains various electronic filing and records management systems. For full details of the duties and criteria for the role please refer to the job description and person specification attached.