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Client:
BeyondHR
Location:
Antrim, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
ac3a6c5ba2b8
Job Views:
2
Posted:
28.03.2025
Expiry Date:
12.05.2025
Job Description:
Willowfield and Cregagh Surgeries – Belfast
Salary: £13.04 per hour
Hours: 20-24 hours per week, generally distributed as full days on Monday and Tuesday and Friday morning, with flexibility as needed.
Location: Across both Willowfield Surgery and Cregagh Surgery. The successful candidate will be expected to travel between both practice sites initially as a requirement.
Due to a prospective merger and site expansion on Montgomery Road, we have an exciting opportunity for a dedicated Care Navigator to join our team. We look forward to welcoming a new team member to support this growth.
Benefits include:
* Access to HSC Pension Scheme
* Access to Occupational Sick Pay Scheme (upon successful completion of probation period)
* Additional annual leave linked to length of service
About The Role
The Person
The ideal candidate will be warm, friendly, and approachable and will treat each patient who calls or visits with respect and professionalism. Our new team member will adhere to strict confidentiality policies and have absolute discretion with regards to patients and colleagues. You will be interacting with people from every walk of life, so must be a people person with a flair for taking initiative. Your passion for our patients will make your job rewarding. Each day is different, and you will feel supported in your role from all members of our team.
Responsibilities
* Dealing with patient queries and requests by phone or in person, efficiently and accurately
* Production of prescriptions for patient medications
* Supporting the clinical team and handling their requests
* A variety of other activities that could be reasonably expected of a medical receptionist
* Comfortable in reassuring and dealing with anxious, concerned, and often unwell patients
* Delivering the best service needs flexibility and you will be expected to take up a ‘fair’ share of covering for your team members
We want everyone to enjoy coming to work, and you can expect a warm welcome, friendly team, and all the support you need to enjoy your work and perform at your best.
To apply please submit your CV by clicking the apply now button.
Please note, previous applicants need not apply.
Willowfield and Cregagh Surgeries reserves the right to enhance the shortlisting criteria in the event of an unprecedented response.
Willowfield and Cregagh Surgeries are Equal Opportunities Employers.
We will consider any reasonable adjustments throughout the recruitment process.
Skills Needed
* Technical
* Hospitality
* People
* Servicing
Desired Criteria
* Previous Medical Receptionist experience
Required Criteria
* Minimum 1 years experience of working in a similar service environment gained within the last 5 years
* Proficient in the use of MS Office software, email, and the internet
* Proven history of learning and adhering to policies and processes
* The ability to work to deadlines, work in a fast-paced environment with an attention to detail
* Thrive in a busy team and love the rewards of great job satisfaction
* Current full driving license, valid in the UK, and access to a car or other form of transport which will permit you to carry out the duties of the post in full. Alternative transport methods will be considered for those who have a disability and cannot obtain a driving license. Successful candidates will be required to ensure that their insurance allows them to use their car for business purposes
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