Job Description
Are you proactive and can provide a professional and efficient personal assistant and administrative service to our Directors?
The Company
Healthcare Ireland Group is the largest privately-owned and fastest growing Healthcare Company in Northern Ireland. Currently, as part of an ambitious and expanding portfolio of Residential, Nursing and Specialist Care Homes, they operate across 25 sites, providing almost 2,000 jobs and counting. The overall focus of Healthcare Ireland Group is to provide the best service for every resident in their Homes, ensuring a person-centred approach as well as redefining the standard and quality of care across Northern Ireland.
The Role
As a Personal Assistant to the Directors of Strategy and Operations, you will play a vital role in supporting the delivery of day to day operations and high-impact initiatives. This position calls for a values-driven professional who is deeply committed to integrity, compassion, and excellence. You will be entrusted with sensitive information and complex scheduling demands, requiring the utmost discretion, efficiency, and attention to detail.
Working closely with our Senior Management Team, you will act as a trusted partner, ensuring that strategic priorities are met with clarity and purpose. Your proactive approach, adaptability, and commitment to person-centred support will directly contribute to enhancing outcomes for our teams, stakeholders, and most importantly, the teams and residents we serve.
About The Role
Main Responsibilities
* Provide high-quality, professional administrative support to the Directors of Operations and the Director of Strategy.
* Manage confidential information and correspondence with discretion, professionalism, and timeliness.
* Collate data and prepare reports, briefings, and presentations to support strategic and operational priorities.
* Oversee complex diary management, scheduling and coordinating meetings using Microsoft Outlook, Teams, and Zoom—prioritising appointments and adapting plans as needed.
* Accurately record, type, and distribute minutes for a range of business and leadership meetings.
* Act as a welcoming first point of contact for guests on behalf of the Directors and the Senior Management Team.
* Organise meetings, events, travel arrangements, and accommodation for the Directors, ensuring seamless execution.
* Handle incoming telephone calls and queries with professionalism and initiative, redirecting or resolving issues as appropriate.
* Liaise proactively with internal and external stakeholders to coordinate meetings and ensure timely communication and follow-up.
* Manage email and postal correspondence, drafting responses and prioritising actions in line with urgency and importance.
* Prepare and format meeting documentation to reflect Healthcare Ireland’s values, tone of voice, and high standards.
* Provide day-to-day administrative support including document printing, production of materials, and raising purchase orders as required.
The Benefits
* Paid annual leave
* The chance to be part of a growing healthcare company
* Continuous professional development and training
* Values-led culture
* Opportunities for progression
* Pension plan (if applicable)
* Monthly incentives and recognition awards
* Free parking
Skills Needed
About The Company
We are passionate about providing the highest standards of care in safe, positive and flexible environments, which enable each person who uses our services to achieve their potential. We are committed to providing each employee with a fulfilling working environment, encouraging personal and professional development. We aim to be a first class, independent organisation delivering innovative, collaborative and value for money services.
Our ultimate purpose is to work with the people who use our services and their families and friends, to enable them to take control of their lives.
Company Culture
We’re always on the look out for people who care, whether that’s caring for our residents, or in one of our roles like laundry, kitchen, administration or maintenance.
Our passionate, ever-growing team means that you’ll be working with people who pride themselves on the work they do. Each of our Homes and our Head Office work together to achieve something excellent that truly makes a difference in people’s lives.
Caring for our residents is at the heart of all we do, and we’d love to have you join the team.
Desired Criteria
* Hold a full and valid UK Drivers Licence
Required Criteria
* Strong interpersonal and communication skills
* Strong attention to detail
* Understand how to manage and share information in confidence
* Exceptional organisation and time-management skills
* Flexible in approach, resilient, and adaptable to the changing needs of the role
* Right to work in the UK
* A minimum of 1 year experience in a similar role in Health and Social Care.
* Proven experience in MS Office and Abode programmes.
Closing DateMonday 21st April, 2025