The post holder will improve patient experience by providing support and non-clinical information throughout the entire cancer pathway and reduce patient anxiety by providing reassurance and information on interventions/tests, surgery appointments and ensuring patients arrive for interventions fully prepared in the absence of pathway navigator. To assist the CNS team in creating educational materials and resources for patients, professionals, and the public on skin cancer prevention and care. To prepare Macmillan patient information packs, order leaflets as needed. Manage timely reminders for resource review dates and oversee the maintenance of CNS MM and SCC databases To prioritise and manage your own workload using initiative to meet deadlines, while utilising strong communication skills and basic clinical awareness. To provide cover when skin cancer pathway navigator is on leave. Ensure adherence to national and local standards for cancer management, referring complex issues to the CNS for assessment