Application Support Analyst | Swindon
Peaple Talent is supporting the search for an Application Support Analyst to provide expert support for critical business applications. This role is ideal for a proactive problem-solver who thrives in a fast-paced environment and is passionate about driving service improvements.
What You’ll Do:
1. Provide technical support for third-party applications, ensuring smooth operation.
2. Troubleshoot and resolve application issues, working with internal teams and external suppliers.
3. Improve first-time fix rates by upskilling service desk personnel.
4. Identify system enhancements and contribute to change management processes.
5. Maintain application documentation and deliver staff training.
What We’re Looking For:
1. Experience in application support, troubleshooting, and system improvements.
2. Strong problem-solving skills with a focus on service performance.
3. Ability to collaborate with stakeholders, suppliers, and internal teams.
4. Knowledge of IT service management and change control processes.
What You’ll Get:
1. A dynamic and collaborative work environment.
2. Opportunities for professional development and career growth.
3. The chance to make a real impact on business operations.
Ready to take the next step? Click ‘Apply Now’ and send us your CV.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
Staffing and Recruiting
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