Job Title: Customer Service Agent / Advisor Location: Leicester, LE1 Hours: 8.45am-5.00pm Monday-Friday Salary: £21,564 - £23,015 Permanent role Foxes Recruitment are recruiting for a Customer Service Agent / Advisor to work for our client based in the City Centre of Leicester. As a Customer Service Agent / Advisor you will be responsible for: Taking incoming phone calls from customers Make amendments to customer policies Respond to emails to the customer service team Make outbound calls backs to customers who have requested contact Provide support to the administration team The ideal candidate will have some telephone customer service experience. Please apply online with an updated CV in the first instance.