Department: Inbound Sales Location: Romford Compensation: £35,000 - £50,000 / year Description Ready to Make an Impact? If you're an experienced leader with a passion for driving results and empowering teams, we'd love to hear from you Join us in shaping the future of travel insurance and making a difference for our customers. Why Join Us? Competitive Starting Salary: Basic Salary up to £40,000 Earnings Potential: Realistic uncapped OTE of £550 per month in commission. Comprehensive Cover: Work with a wide range of travel insurance products, including single-trip, multi-trip, and specialised policies such as winter sports and backpacking insurance. Generous Holiday Allowance: 33 days of annual leave. Comprehensive Benefits Package: Includes a company-paid health cash plan, company pension, holiday buy scheme, travel insurance discounts, and more. Professional Growth: Access to extensive training on InsureandGo products and sales techniques, with opportunities for career advancement. Supportive Environment: Join a team that values collaboration, innovation, and customer satisfaction. Convenient Location: Based in Southend-on-Sea with easy access to local amenities and transport links. Key Responsibilities Lead, inspire, and develop a team of telesales professionals to achieve and exceed performance targets. Monitor and optimize Contact Centre metrics to deliver exceptional customer experiences. Provide hands-on coaching and development to enhance team performance and individual growth. Drive results for ambitious KPIs and service standards. Utilize your commercial acumen to identify opportunities for improvement and innovation. Collaborate with other departments to align strategies and achieve business goals.