Are you looking for a dynamic role where every day presents new challenges?
Do you enjoy working autonomously, looking at opportunities for development and challenging how things are done?
If so, we have a unique opportunity available and would love to hear from you!
Within the role of ISO Compliance Manager, you will play a crucial role in ensuring that all Output Services Group (OSG) products, services and sites adhere to the highest compliance standards. You will be responsible for maintaining and enhancing our ISO27001 Information Security, ISO22301 Business Continuity and ISO9001 Quality Management Systems by continually updating your knowledge of the Standards, regularly reviewing existing processes and procedures, and proactively adapting to change.
With annual external audits, you will be responsible for ensuring thorough preparations, confidently presenting evidence, and answering any queries relating to OSG’s processes and compliance with the ISO Standards. In addition, you will be responsible for managing and conducting regular internal audits in accordance with the Compliance Team Audit Plan, managing any findings or corrective actions that arise, and using insights to drive efficiencies and continuously improve.
You will facilitate investigations into any customer complaints or reported incidents, ensure the accurate completion of data breach reports, within defined timelines, for escalation to DVLA’s Information Assurance Group (IAG) while ensuring that records are being maintained to determine trends and potential training opportunities.
You will be responsible for analysing production data to identify risks and impacts to OSG, updating plans, arranging and conducting business continuity exercises within an industrial environment, and providing detailed reports to the Senior Leadership Team.
You will provide line management for one Compliance Support staff, and work with them to deliver best-in-class customer service.
Your key responsibilities will include, but are not limited to:
* Carrying out regular internal audits in accordance with the Compliance Team Audit Plan, managing any findings / corrective actions that arise from these audits
* Ensuring that the Information Security, Business Continuity and Quality information contained within the OSG combined systems manual is relevant, responding quickly to update any information when changes occur.
* Thoroughly investigating any relevant complaints, gathering evidence and completing any necessary reports within tight turnaround times
* Acting as OSG’s Business Continuity co-ordinator, actively participating in meetings, managing relationships with the Corporate BC Team by providing support and knowledge of the ISO22301 Standard.
* Evidencing continual improvement and progression at each audit.
* Actively raising awareness of the importance of maintaining our Information Security, Business Continuity and Quality Standards and the wider impact of not following processes and procedures.
For further information about the role please see the attached role profile.
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