The Role
Customer Service Adviser
Location: Limavady or Magherafelt
Salary: Negotiable
Full-time on a 4 or 5 day working week
NFU Mutual, a leading general insurer and financial services company, has been serving the rural community for over 100 years. As their local agency office in Limavady or Magherafelt, we deliver their award-winning service and sell their product range across our region, championing the honest, personal approach to customer service they're famous for.
As a Customer Services Adviser within our small team, you'll play a key role in the success of an expanding local business, ensuring the office runs like clockwork and our customers are always happy. Providing exceptional administrative support, you'll handle enquiries, paperwork, sales tasks, and potentially some bookkeeping admin, with a 'can-do' proactive enthusiasm. The chances are, you'll have already worked in a similar role, so will be no stranger to applying an excellent telephone manner and a flexible, people-oriented approach to everything you do. Above all though, you'll relish the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect full training in a friendly and supportive environment. We are an Equal Opportunities Employer.
Essential
1. Possess good people skills - both in person and over the telephone
2. 5 GCSEs at Grade A-C to include English and Mathematics
3. Ability to problem solve and use their own initiative
4. Ambitious and target-driven
5. Provide excellent customer service
6. Be able to work as part of a small, highly motivated team
7. Have a proven track record in meeting and exceeding targets
Desirable
1. 12 months experience in a sales environment.
To apply, please email your CV to elaine_dunlop2@nfumutual.co.uk or call Elaine Dunlop on 02877762996 for more information.
Closing date: 25th October 2024.
Please note you'll be employed by an Agent of NFU Mutual and not by NFU Mutual directly.
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