Main Purpose
Deliver a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day-to-day maintenance of high retail standards both front and back of house.
Key Responsibilities
* Support the achievement of key store KPIs by delivering sales at target levels set by store Management team
* Consistently deliver a great brand experience, including utilising technology to enhance the consumers' experience and keeping up to date with product knowledge
* Maintain the sales floor and back of house areas in order to deliver high brand and retail standards
* Put stock away in the correct places, keeping good order and stockroom aisles clear
* Follow Health and Safety procedures at all times as delivered in training
* Represent the Clarks brand at all times
* Follow cash and stock security procedures to Company standards
* Comply with company and legal requirements
* Regularly review own performance and maintain a personal development plan
* Achieve required performance standards on KPIs such as sales and multi-sales
* Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs
* Maintain visual merchandising standards and replenish as required
* Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in-season product
* All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies
* Work with integrity in an honest and trustworthy manner putting personal safety and that of others first
* Maintain an up-to-date development plan and complete all performance review documentation before and after formal reviews and take action accordingly
Key Relationships
* Store Team
* Store Management team
* Customer Service
Technical Skills
* IT - use of Epos systems and tablets
* Product knowledge
Successful Experience
Well-developed communication skills - able to engage a variety of audiences and communicate effectively with both consumers and colleagues.
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