We are pleased to advertise for a band 5 Service Delivery Support Manager working full time on a permanent basis.
The successful post holder will be a key member of the Children and Young People's Public Health Nursing Management Team. You will provide business support to the Management Team, being responsible for the collection and analysis of performance data. The performance data will be key in enabling the Management Team to identify areas requiring additional support to meet targets and developing data capture systems where needed.
Main duties of the job
The candidate will be responsible for reviewing our electronic and paper filing systems, monitor the maintenance of our equipment and asset register. You will be a key point of contact for any operational issues within the CYP Public Health Nursing Service linking closely with the Head of Service's, Service Delivery Manager, Senior Nurses, Team Leaders and external organisations if applicable.
You will be responsible for line managing the Child Health Team across the Health Board, the Child Health Team are integral to our service areas and you will need to develop an understanding of their role/processes and the CYPrIS system that stores all the data.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
The successful post holder will need to be able to travel to all sites within the Health Board if required.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales.
Date posted
07 February 2025
Band
Band 5
Salary
£30,420 to £37,030 per annum
Contract
Permanent
Working pattern
Full-time
Reference number
100-AC034-0225
Job locations
Llanelli, SA14 8YP
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
Person Specification
Qualifications & Knowledge
* Degree or equivalent experience / CPD Thorough understanding of a range of PC software (e.g. Microsoft Office packages, Email and Intranet, Power BI, 365).
Experience
* Demonstrable experience of supporting and managing projects or operational plans and of organising and co-ordinating a range of complex plans simultaneously.
* Experience of managing staff.
* Experience of working within NHS.
Language Skills
* Welsh Speaker Level 1 (desirable)
Other
* Flexible approach to the needs of the service.
* Ability to travel between sites in a timely manner.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hywel Dda University Health Board
Employer's website
https://hduhb.nhs.wales/
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