Sales Administrator | Burnham-on-Crouch | 9am to 5pm (with 1 hour for lunch) | £27K to £32K Per Annum Our client is a specialist paint manufacturer based in Burnham-on-Crouch. The company is looking for a confident and experienced Sales Administrator to provide administrative support for the company's sales activities. You will be responsible for promoting a professional image and ensuring that excellent customer service is provided at all times. This position requires you to work on your own initiative as part of a close-knit team, reporting directly to the directors. This is an office based, customer focused role that is both proactive and reactive. You will be dealing with sales enquiries via the telephone and email, including managing the company correspondence and general customer information. You will be responsible for taking orders over the telephone and providing product information and quotations. What will your role look like? Receive purchase orders from customers and the sales team and route to the appropriate member of staff. Advise customers of lead times or other order/product information as appropriate. Promote and advertise company products over the phone and/or through written and electronic correspondence. Answer the telephone and give information to callers or route calls to appropriate members of staff. Deal with customer service complaints in accordance with company policy and maintain records for quality control and improvement purposes. Greet visitors in a professional manner, directing them to the relevant department or member of staff. Design, produce and maintain sales support information using word processing software. Produce or assist with any required correspondence. Produce and maintain both existing customer and potential customer records. Gather competitor information and keep all information organised, maintained and readily available. Compose and type routine correspondence. Organise and maintain all correspondence in accordance with company guidelines. Produce self-correspondence and some limited typing duties for the general office. Assist with in-house printing of labels. Are you the right person for the job? A calm and pleasant telephone manner. Excellent communication skills are essential. Be flexible with the ability to multitask- the role offers lots of variety on a day-to-day basis. Be able to plan your own workload. Be able to work within a team. Good computer skills, with a high level of competence in Word, Excel and Outlook. Experience using Sage would be beneficial but not essential. What can you expect in return? Free Parking 20 days holiday bank holidays Company Pension Death in Service Our client is closed for the Christmas shutdown and will return on the 2nd of January If you feel you have the relevant skills and experience - please apply now What's next? It's easy Click “APPLY” now We can't wait to hear from you Your data will be handled in line with GDPR. ADZN1_UKTJ