Choose Well - Choose WWL
Job overview
We are looking for a dynamic Catering Supervisor. The post holder is responsible for the supervision of meal service to patients, staff and visitors.
The candidate should demonstrate a passion for food and great customer care skills that will deliver high standards of care with compassion to both patients and customers, Strong leadership skills are desirable.
*Applicants who have already received feedback that they are unsuitable for the position need not apply - unless they have taken steps to strengthen their application to demonstrate and evidence how you meet the essential criteria since that decision.*
Main duties of the job
Ensure meals are produced to the highest standards, following food safety legislation and protocols; under the direction of the Assistant Catering Manager.
Complete and manage paperwork and documents associated with the delivery of service. Support and assist the Assistant Catering Managers as required.
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Good basic salary plus an attractive package of benefits which include:
1. Excellent Pension & Life Assurance Package (over 20% employer contribution)
2. Excellent annual leave entitlements 27 to 33 days per annum dependent upon service.
3. Birthday Leave.
4. Paid occupational maternity, paternity, and adoption leave dependent upon service.
5. Training opportunities and eLearning resources.
6. Health and wellbeing support.
7. Career Progression opportunities within Estates & Facilities and the NHS.
8. Access to salary sacrifice schemes for items such as lease vehicles and buy a bike schemes.
9. NHS Discount schemes to access hundreds of discounts and savings from everything to High Street Stores to restaurants, family holidays and more.
10. Long Service Awards.
Detailed job description and main responsibilities
11. Organisation of the Kitchen and Associated areas.
12. Allocation of work to Catering Assistants.
13. Supervision of food production and service, including the satisfactory completion of monitoring forms Responsible for ensuring preparation, cooking and service of meals occurs to strict timetables and deadlines.
14. Ensure all meals conform to the correct recipe, quantity, quality and appearance.
15. Forecast menu requirement based on historical data
16. Checking monitoring /audit forms for accuracy and to ensure remedial action has been taken.
17. Ensure adherence to Food Safety Legislation and local codes of practice.
18. In the event of a Major Incident or critical failure, the correct procedures are followed and action is taken so meal service can be continued.
19. Assist management in the planning of menus and recipes.
20. Assist management in the production of food safety protocols including Critical control points.
21. Understand the need for special therapeutic and cultural dietary requirements.
22. Attend relevant meetings.
23. Production and management of relevant paperwork to support the business of the Trust.
Person specification
Qualifications
Essential criteria
24. Educated to GCSE or equivalent level for example functional skills level 2
25. CIEHO Intermediate Food Hygiene Certificate, or equivalent
26. 706/1/2 City & Guilds or eqyuivalent
Desirable criteria
27. CIEHO Advanced Food Hygiene
28. IOSH
29. Supervisory Qualification
Experience
Essential criteria
30. Quality Monitoring of food production
31. Substantial experience of large scale catering operation
Desirable criteria
32. Previous experience of a cook chill system
33. Previous experience as a supervisor including in an acting up role
Skills
Essential criteria
34. Excellent communication and organisational skills
35. Ability to organise and prioritise day to day tasks
36. Ability to use a variety of large scale equipment
37. Ability to work under pressure
38. Use of computer systems snd packages
39. Work to deadlines
40. Customer care skills with the ability to communicate with a range of people including patients and service users
Knowledge
Essential criteria
41. Knowledge of key temperature controls and food safety
42. Knowledge of Cook chill
43. An understanding of the importance of supervision
Desirable criteria
44. Knowledge of audit procedures (including income through the shops )
45. Knowledge of HR policies and procedures
Additional
Essential criteria
46. Work unsociable hours
47. Flexibility to provide cover for colleagues
48. Ability to travel independently between sites
49. Speak English to an appropiate standard relevant to their role with confidence and accuracy using correct sentence styructures and vocabulary and without hesitation