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Main area Anticoagulation Grade Band 4 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Friday) Job ref 337-NP-8616MF
Site Ealing Hospital Town Southall Salary £31,081 - £33,665 per annum inclusive HCAS Salary period Yearly Closing 14/04/2025 23:59
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
Job overview
We are delighted to offer the opportunity for Band 4 Anticoagulation support worker.
The Anticoagulation support worker will co-ordinate and support the anticoagulation team to ensure excellent service is provided to all patients and service users.
Main duties of the job
Key areas of responsibility will be assisting in the smooth running of the Anticoagulation clinic which includes point of care (POC) near testing for patients as well as providing administrative support. The post holder should have a confident and professional attitude, good telephone manner, word processing skills and be able to use/learn clinical programmes (RAID/DAWN, Cerner). They must be able to work on their own initiative and as part of a multi-disciplinary team.
Person specification
Education/Qualifications
* Certificate or qualification in Health and Social care
* Good general education (GCSE/A-levels or equivalent)
Knowledge and Experience
* Experience of working in a health care setting particularly with anticoagulation clinic in an outpatient setting.
* Certificate in phlebotomy as well as experience with point of care near patient testing
* A good understanding of patient care.
* Customer care training
Skills, abilities and attributes
* Effective communication skills (written and verbal)
* IT literate with good keyboard and word processing skills.
* Ability to maintain up to date and accurate records.
* Able to work across organisational boundaries.
* Able to work under pressure.
* Able to work autonomously, managing own workload as well as part of the team.
* Familiar with Cerner or any other patient data collection systems.
* Ability to handle challenging situations.
* Willingness to expand on current knowledge base
The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment.
We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures.
As part of our commitment to the Equality and Diversity at LNWUH, we are encouraging applications from BME (Black, Minority Ethnic) candidates as we seek to ensure our workforce structures are representative of the diversity of the communities we serve.
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