At the Driver and Vehicle Licensing Agency (DVLA), we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.
The DVLA deliver wide reaching digital services to the UK public and industry. We maintain the national record of vehicles and drivers which means we reach over 50 million people a year. If you have applied for a driving licence, changed vehicle, taxed your vehicle, or completed a vehicle enquiry you would have used one of our services.
Do you want to work in an environment that challenges and inspires you every day?
This is an exciting opportunity to join our IT Operations team, where you will be responsible for leading and developing our Infrastructure Operations Engineers. You will be part of a team that proactively monitor, maintain, and optimise the performance of critical IT infrastructure, enabling seamless operations and minimising downtime for our customers.
We are looking for a Principal Infrastructure Operations Engineer to join our dynamic and innovative workforce at an exciting and challenging time. The role holder will need to demonstrate the appetite and commitment to help drive the organisation through a significant transformation programme.
You will be responsible for leading and directing IT operations specialist teams in monitoring, operating, and supporting technical solutions. You will also assume additional responsibilities in the absence of the Head of IT Operations.
In addition, you will work closely with the other key stakeholders to develop scripts to automate tasks and streamline operational processes.
Responsibilities
Responsibilities include but are not limited to:
* Demonstrates a thorough understanding of the technical concepts required for the role and can explain how these fit into the wider technical landscape. Exploring the benefits of cross-government alignment.
* Responsible for leading and developing a team of Infrastructure Operations Engineering specialists to investigate problems, implement solutions, take preventive measures, and deliver service improvements.
* Provides direction on which tools or methods are best to use and can apply strategic thinking to provide the best service for the end user.
For further information about the role please see the attached role profile.
Additional information
Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’.
This role will be based in Swansea, and we will be operating a hybrid working model that allows you to work between home and on-site giving you greater flexibility about where and when you work, subject to business needs and this also allows for ongoing support, development, and collaboration with colleagues.
Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process.