GoodOaks Homecare Bedford, is looking for a dedicated and experienced Registered Manager to oversee the Compliance and Operations of our Domiciliary Care service in Bedford and the surrounding villages. We are passionate about enabling people to stay in the homes they love with quality, personalised, life-enhancing visiting care and live-in care. This position offers an excellent opportunity for professional growth and development within our established expanding business, which is committed to providing superior home care. What will you do? Working closely with the Franchise Owner (who is currently the Acting Registered Manager) and a separate Care Co-Ordinator to coordinate the development of high-quality visiting care and live-in care services in the local area Undertaking client consultations, care assessments, care planning and onboarding new clients Managing any feedback and complaints to ensure that we are focused on improving our service Positively supporting the Franchise Owner to grow the established business Actively developing relationships and building on existing networks Foster a positive environment for both service users and staff, promoting teamwork and high standards of care Supporting the effective recruitment, induction and development of all team members Being accountable for the safe running of the branch including maintaining CQC compliance Liaise with families, healthcare professionals, and regulatory bodies to ensure comprehensive support for service users Who are you? An effective leader with experience of managing in senior homecare / domiciliary care service Excellent knowledge of compliance and legislative requirements of the care regulations Able to promote the highest standards of care across the team and with a focus on person-centred care A positive, resilient and proactive approach with a drive to develop themselves and the team Passion for consistent, excellent customer service and delivery of high-quality care Strong interpersonal and communication skills and an ability to motivate and inspire a team You thrive under pressure and can be flexible to meet the demands of the business A valid UK driving licence and use of your own car This is a unique opportunity to work closely with a supportive and engaged director to shape and develop a service to be proud of. What do we offer? Competitive pay including regular reviews Training and support from a proactive and responsive franchise support office Employment perks and benefits including volunteer days, free Blue Light Card, company laptop, paid on-call, company pension scheme, free on-site parking, free council CPZ parking permit, paid mileage and annual length of service bonus 23 days annual leave rising to 25 days after 2 years of continuous service Being part of the UK’s only carbon neutral care franchise focused on quality of care Supportive, positive, and proactive culture across our franchise network If you’d like to work for a company that values and develops your career while doing a rewarding, life-affirming job, click the apply button Job Types: Full-time, Permanent Pay: £38,000.00 per year Additional pay: Loyalty bonus and on-call pay Benefits: Company pension Free flu jabs Free on-site parking and Council CPZ parking permit Paid volunteer time Referral programme Store discount