Main area: Team Administrator
Grade: NHS AfC: Band 3
Contract: 6 months (Fixed Term contract)
Hours:
* Full time
* Flexible working
* Home or remote working
37.5 hours per week (Monday-Friday; 9am-5pm)
Job ref: 383-ACC-5081-24
Employer: Derbyshire Healthcare NHS Foundation Trust
Employer type: NHS
Site: The Ritz Building
Town: Matlock
Salary: £24,071 - £25,674 pa, pro-rata
Salary period: Yearly
Closing: 04/12/2024 23:59
Team Administrator (Adult CMHT)
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services.
Job overview
We have a fantastic opportunity for a full time Team Administrator within the busy and dynamic North Dales (Matlock) Community Mental Health Team. We are looking for a Team Administrator to support our wider team of clinicians and ensure the general, smooth running of our team admin function.
Main duties of the job
The role of Team Administrator is a challenging and varied post, supporting the day to day running of the Community Mental Health Team.
Responsibilities include answering phone calls from patients, staff members, care homes, social care or community organisations, amongst others. Phone calls must be triaged and passed on to the appropriate person, whilst also supporting the caller, who may be distressed or frustrated.
Use of the Patient Record is key to the role, where referrals are inputted, paperwork is uploaded, or patients are discharged from caseload. You will also be responsible for inputting patient information, writing letters and supporting with waiting list management.
The Team Administrator also supports within many clinical and operational meetings, such as multi-disciplinary meetings, business meetings and/or profession-specific meetings.
As the Team Administrator, there are also responsibilities for the prioritisation and delegation of tasks, as well as supervision of other administration colleagues.
The job also requires data collection and production, compiling reports where necessary for management information, supporting both the team and the Trust, in ensuring we are meeting our population needs.
Person specification
Qualifications
* Word Processing/Typing qualifications or demonstrable skills and experience
* Worked in NHS administration previously
Skills
* Good standard of spelling and grammatical accuracy
* Excellent written and verbal communication skills
* Excellent organisational skills
* Ability to work as part of a team
* Ability to prioritise and work to the required standards within defined time limits
* Ability to work on own initiative with minimum supervision
* Note/minute taking abilities and experience
* Ability to audio type
Knowledge/Experience
* Experience using Microsoft computer packages
* Excellent customer care skills
* Experience of dealing with telephone enquiries
* Willingness to undertake a wide range of administrative duties
* Use of clinical software/packages
* Ability to prioritise administration duties and delegate to meet team needs
* Experience of facilitating supervision with colleagues
Additional Information
Flexible Working
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Disability Confident Employer
The Trust is a Disability Confident Employer. If you require any reasonable adjustments to support you in the recruitment process please let us know.
DBS Checks
The cost of undertaking a DBS (Disclosure and Barring Service) disclosure will be met by the individual. The Trust will meet the initial costs of the disclosure which will be deducted from your first month’s salary.
This job may close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
#J-18808-Ljbffr